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Zendesk lets you deliver personalized solutions to complex issues with integrated call center software
Stay on call
Tools for voice integration, call monitoring, and automation
Call recording
Attach recorded conversations to each ticket automatically for easy reference
Real-time dashboards
See how many calls are queued, how many agents are available, and customer wait time
Interactive voice response
Ensure customers always reach the right agent at the right time with automatic call routing
Automatic ticket creation
Easily create a ticket that tracks all customer phone calls and allows for quick follow ups
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