Power up your customer support with Zendesk

Meet customers where they are

Set your team up for success

Make informed decisions

60%

of customers see an increase in satisfaction when they’re empowered to find what they need with Zendesk self-service tools.

51%

of customers see increased agent productivity after implementing Zendesk’s powerful tools that promote inter-team communication.

85%

of customers gain better visibility  into their support operations  with Zendesk’s unified view of the  customer journey and powerful analytics.

“I would suggest taking Zendesk's free trial for a swing if you're considering several CRMs. There is a reason they're still around and popular.”

Ken W.

Senior Manager of Customer Support 
Mid-Market (51-1000 employees)

“Zendesk helps us engage with our customers when they have issues as  well as reach out to them proactively for a variety of reasons. The helpdesk and knowledge base provides customers self-service and reduces the workload on our team members. The integrations and analytics/reporting allow us to find trends and engage other departments to improve the  product and ultimately the customer experience.”

Paul P.

Technical Support Engineer 
Mid-Market (51-1000 employees)

“We have been using Zendesk for more than a year now, and we  are very satisfied. We have a Zendesk Suite Professional plan, which  has exactly what we need to integrate Zendesk with other services  we use or create ourselves, and to be able to extend our business to  almost full automation when it comes to technical parts.”

Damir B.

Director of Operations
 Small Business (<51 employees)

“What I like the most is how accurate the reports are.  Every number can be extracted from Zendesk. Every email  sent to our customers can be tracked, which is the best.”

Queen Angel Rafiel L.

Subject Matter Expert
 Enterprise (>1000 employees)

Meet the all-in-one customer experience solution