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“Last year we deflected almost 8,000 tickets due to self-service enabled by Zendesk. That amounts to about $1.3M saved due to the reduction in tickets.”

David Schroeder

Senior Manager of Services Support at Unity

+25%

Monthly increase in self-service resolutions

+83%

tickets answered in under 8 hours

Add best-in-class customer support 

to your team

Zendesk Suite is your complete customer service solution for delivering smarter service at scale.

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The missing piece in your customer service strategy

86% of surveyed organizations are likely to recommend The Zendesk Suite.*

We make it easier for your teams to succeed.

Guide your customers to happiness

60% of customers see an increase in satisfaction 

when they’re empowered to find what they need with Zendesk self-service tools

Strengthen your team's communication

51% of customers see increased agent productivity 

after implementing Zendesk’s powerful tools that promote inter-team communication

Anticipate their next move

Customers see an 85% boost in their support operations visibility with Zendesk’s unified view of the customer journey and powerful analytics

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Create exceptional customer experiences

*Survey data was sourced directly from over 400 verified customers of Zendesk Suite by TechValidate

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