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“CX has been a top priority for Freshly from day one. As soon as we shipped our first meal, we knew the questions, comments, and concerns from our customers would immediately follow. How we dealt with those touchpoints would define our reputation as a customer-first brand.”
“Impossible Foods is full of people who came from tech, and when they arrived, [they] were asking, 'Where is the data?' So Zendesk became such a treasure. We collect tens of thousands of pieces of feedback every year for our product team, which is massively helpful to them and also gives our consumers a voice at the table.”
Total funds raised
“Before Zendesk, we were wasting time hunting down information and building one-off tools to serve customers and partners. Now, we have a solid foundation for our global growth.”
Acquired by Nestle
Frequently asked questions, answered
QUALIFICATIONS AND APPROVAL PROCESS
What do the "Zendesk for Startups" program credits cover?
Zendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this programme shall be governed by Zendesk's Master Subscription Agreement and other applicable policies located on our website.
What are the program requirements?
Program requirements are as follows:
Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)
Must have fewer than 50 employees
Must have raised up to Series A in venture funding
How do I find out if I’m approved?
Once you’ve successfully applied, Zendesk will reach out via email updating you on the status of your application and details needed to get started.
If I am denied approval, what else can Zendesk offer?
If you do not qualify for the Zendesk for Startups program, please feel free to create a trial and access our flexible pricing options located here.
How do I activate the promo code?
Ensure that your billing cycle is set to "monthly" when using your Zendesk for Startups promo code.
What if I’m part of an Accelerator or VC?
If you are part of an accelerator or VC, then you may qualify for some additional benefits by applying through the link they provide. Please contact your Accelerator or VC to see if they are a Zendesk partner. If not, they can apply to our partner program here.