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Ambitious startups need customer service support to match. Join Zendesk for Startups for unlimited access to our suite of resources from day one.

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Customer support software that’s scalable and easy to use

Bring on the AI chatbots

Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you’re logged off. Use AI to suggest help center articles and respond to FAQs.

Automate and flow

Multitasking is second nature for you, so accomplish even more with powerful automation. Do things like automatically route a customer to the right team member or instantly respond to a ticket with predefined answers.

Integrate the apps you use

Integrate and connect over 1,000 apps like Slack, Jira, Segment, Mailchimp, and more, so you have a complete view of your customers. You can even build custom apps using our simple APIs.

Collect real-time analytics

Make use of reports and analytics to review how your team is performing or spot recurring customer trends. This way, you can make the best-informed business decisions.

Zendesk Messaging
Bring on the AI chatbots

Do more without increasing headcount. With our AI powered capabilities, you can set up chatbots to provide support even when you’re logged off. Use AI to suggest help center articles and respond to FAQs.

Zendesk Messaging
Automate and flow

Multitasking is second nature for you, so accomplish even more with powerful automation. Do things like automatically route a customer to the right team member or instantly respond to a ticket with predefined answers.

Zendesk Messaging
Integrate the apps you use

Integrate and connect over 1,000 apps like Slack, Jira, Segment, Mailchimp, and more, so you have a complete view of your customers. You can even build custom apps using our simple APIs.

Zendesk Messaging
Collect real-time analytics

Make use of reports and analytics to review how your team is performing or spot recurring customer trends. This way, you can make the best-informed business decisions.

Startups that scaled with Zendesk

Airbnb Logo

“Having a partner that really understands our business, and how ambitious we are, is huge— because service, at the end of the day, needs to be in lockstep with every single track of work that’s happening within Airbnb.” – Shirley Lin, Product Lead of Support Products Group

View case study

“We’ve never run into a scenario where Support hasn’t been able to scale with us. Support is a reliable, dependable tool as far as speed and performance, and we can build on it and tailor it to be what we need.” – Chris Wilson, Director of Technical Support

View case study

“I knew Zendesk Support would work if we reached the scale we were aiming for, and I also knew that the Zendesk API would allow us to build whatever we needed to meet our specific needs.” – Ali Rayl, VP of Global Customer Experience

View case study

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