Scale your startup with the best in customer support

Connect with more customers, reduce costs, and get the support your growing startup needs with industry-leading CS software from Zendesk.

See terms and conditions to check if your startup is eligible

Customer software for startups that’s scalable and easy-to-use.

Reach your full potential

Manage customer interactions in one place

Get 6 months free

Unlimited access to community support

See how Zendesk helps startups take off

Frequently asked questions, answered


What do the "Zendesk for Startups" program credits cover?

Zendesk for Startups provides a monthly credit for six (6) months of up to fifty (50) Agents, redeemable for any combination of Zendesk Support, Sell, Talk, Chat, Guide and Explore products, free. Consulting Services, add-ons, integrations and Zendesk Talk minutes are not included. Use and access to Zendesk Services under this programme shall be governed by Zendesk's Master Subscription Agreement and other applicable policies located on our website.

What are the program requirements?

Program requirements are as follows:

  • Must be a brand new Zendesk subscriber (previous or active paid customers may not participate)

  • Must have fewer than 50 employees

  • Must have raised up to Series A in venture funding

How do I find out if I’m approved?

Once you’ve successfully applied, Zendesk will reach out via email updating you on the status of your application and details needed to get started.

If I am denied approval, what else can Zendesk offer?

If you do not qualify for the Zendesk for Startups program, please feel free to create a trial and access our flexible pricing options located here.

How do I activate the promo code?

Ensure that your billing cycle is set to "monthly" when using your Zendesk for Startups promo code.

What if I’m part of an Accelerator or VC?

If you are part of an accelerator or VC, then you may qualify for some additional benefits by applying through the link they provide. Please contact your Accelerator or VC to see if they are a Zendesk partner. If not, they can apply to our partner program here.

Get more from your startup with Zendesk

Not eligible for the Zendesk Startups Program? Start a free trial here.