Meet the call support system that delivers a personal solution to complex issues
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Meet the complete call support solution
Unified conversations
Handle calls, voicemails,
and texts in the same space where you manage other communications
Easy integration and fast setup
Start taking calls right away with our cloud-based voice solution
that works right out of the box
Call routing and prioritization
Help agents prioritize calls with smart routing options that streamline queues, manage wait times, and more
"We wanted to centralize data so that we can help drive improvements in the business. Our contact centers were not designed around multichannel response, so we didn’t really have a way to answer questions coming in through different channels.”
—Orlando Gadea Ros, Global VP Customer Experience Transformation at Stanley Black and Decker