Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing
Diabolocom is a 100% cloud-based voice solution for your sales teams and contact centers, natively integrated into Zendesk.
As a telecom operator, Diabolocom also provides phone numbers and guarantees premium call quality in all countries.
Empower your agents with all the information they need in a single interface and a contextual call script to lead the conversation. Get the most out of Zendesk with our feature-rich call solution including IVR, ACD, skills-based routing, CTI, outbound call campaigns with all dialing modes, click to call, call blending, self-service based on all the data held in Zendesk, payment over the phone PCI-DSS, call logging & recording, real-time supervision, reporting, and much more!
Benefit from the experience of our teams acquired with our many joint projects with Zendesk for more than 5 years.
Apps install directly into your account