BCR.CX is a Brazilian technology startup, specialized in both Business Processes Outsourcing (BPO) and Business Environment Outsourcing(BEO), mainly focused on demand generation, customer experience, communication, user support and satisfaction.
Realtime Dashboard is a complete and efficient way to manage your numbers. Be able to have a realtime view directly inside Zendesk, use these features to followup both productivity and backlog
Group users and status, in order to enhance measuring possibilities
Query tickets by group, status, or ticket numbers. Follow-up results in the dynamic Dashboard
List option available; be able to measure numbers though a descriptive table.
Full Screen option. Go through your data using a full-sized window.
Realtime Dashboard also allows you to download your graphics in both PNG or XLS formats.