Emtropy helps you improve your customer service quality and drive higher customer retention and loyalty. Our proprietary AI-powered QA automation replaces spreadsheets and manual reviews with unbiased analyses of 100% of conversations at scale.
We provide personalized agent insights to help you take action and focus your agent coaching. Easy to use dashboards, trends, and email alerts let you quickly take action. Start helping of all your agents reach their performance potential within 24 hours of connecting to Zendesk.
Sign up for a free trial on our website https://www.emtropylabs.com