Auto Merge

Automatically merge tickets from the same requester.


Save time and build a better customer experience. Automatically merge tickets from the same requester based on matching fields.


  • Create different merge rules to handle different scenarios
  • Merge into either the new ticket or older ticket
  • Configure matching criteria to identify duplicates
  • Specify a window of time for auto merging
  • Restrict merging to only tickets that meet certain conditions
  • Customize merge comments
  • Merge your backlog

See how it works.

Try it for free

Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.

Last updated on October 4, 2021

App details

Works with
Ticketing System
Price (USD)
Free 14-day trial, then $200.00 per month

Apps install directly into your account

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