Save time and build a better customer experience. Automatically merge tickets from the same requester based on matching fields.

Features

• Create different merge rules to handle different scenarios
• Merge into either the new ticket or older ticket
• Configure matching criteria to identify duplicates
• Specify a window of time for auto merging
• Restrict merging to only tickets that meet certain conditions
• Customize merge comments
• Merge your backlog

See how it works.

Try it for free

Sign up today for a 14-day free trial. Use coupon code TRIALWOCC to try without a credit card. Cancel anytime by simply uninstalling the app.

Last updated on October 4, 2021