PlentyMarkets App

Link Plentymarkets customers and their order history to your Zendesk tickets.

Plentymarkets app by LEAFWORKS

Plentymarkets app automatically checks and links Plentymarkets users and their order history directly to Zendesk tickets. For each new ticket, a search by user's email is automatically performed, but in cases, no data has been found, agents can connect Plentymarket users manually with a search:

The data of the order will be shown in the ticket sidebar with the following features:

  • Search for customers and orders

  • Show detailed information about customers

  • Link a specific order to the ticket

  • Show details about the order (Shipping date, number of parcels, invoice amount, delivery/billing address, order status (Pending, Canceled, etc.), and many more...)

  • Change order status (cancellation)

  • Change the rating for a customer in PlentyMarkets

App inquiries

Contact us if you have any questions, comments, or feature requests regarding this app.

About Leafworks

At Leafworks we build custom apps and bring value to your Zendesk implementation project. Feel free to get in touch with us regarding your Zendesk-related challenges.

Contact

Mail: zendesk@leafworks.de | Web: www.leafworks.de

App details

Works with
support
Ticketing System
Author
Leafworks
Version
1.5.6
Price (USD)
Free 14-day trial, then $199.00 per month

Apps install directly into your account

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