Auto-detect and merge new tickets from the same requester
Configure the duplicate criteria to match your own setup
Define filters to exclude certain tickets from merging
Option to merge your entire backlog as an addon service
Need a custom setup? We can implement any auto-merging logic that fits your use case (i.e. merge tickets from different email addresses that mention the same phrase)
Runs in the background and does all the repetitive heavy lifting on your team's behalf
Saves agent time while improving Customer Experience
Free 14-day trial, then €50 (or $55) per month (unlimited agents & tickets)