Merge Duplicates

Automatically merge duplicate tickets

(5)

Put your ticket merging workflows on auto-pilot

  • Auto-detect and merge new tickets from the same requester

  • Configure the duplicate criteria to match your own setup

  • Define filters to exclude certain tickets from merging

  • Option to merge your entire backlog as an addon service

Need a custom setup? We can implement any auto-merging logic that fits your use case (i.e. merge tickets from different email addresses that mention the same phrase)

Benefits to your team

  • Runs in the background and does all the repetitive heavy lifting on your team's behalf

  • Saves agent time while improving Customer Experience

Free 14-day trial, then €50 (or $55) per month (unlimited agents & tickets)

Sign up today

App details

Works with
support
Ticketing System
Author
Swifteq
Price (USD)
Free to install
See pricing details

What people are saying

5.0

(5)

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