Customer Data API Lookup

Auto-populate ticket fields with customer data from any JSON API or SQL database

Sync your customer or product data to Zendesk

  • Auto-fill ticket fields with contextual customer or product data from any JSON API or SQL database

  • Uses powerful Zendesk triggers to keep your data synced

  • Reverse ETL for Zendesk: connects securely to REST APIs & SQL databases

Benefits to you and your team

  • Use customer or product data points outside Zendesk to route and prioritize incoming tickets

  • Give your agents access to relevant customer or product information

  • Augment your Explore reports with customer-centric dimensions

  • Runs in the background and does all the repetitive heavy lifting on your team's behalf.

Possible data sources

  • Airtable

  • Google Sheets

  • Gainsight

  • ChurnZero

  • Salesforce

  • MySQL

  • PostgreSQL

  • Microsoft SQL Server

  • MongoDB

  • Any internal or external CRM with a REST API

FREE 14-day trial, then €40 (or $45) per month (unlimited agents & tickets)

Sign up today

App details

Works with
Ticketing System
Price (USD)
Free to install
See pricing details

What people are saying

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves