Amazon Connect Connector by Arta

Arta - Amazon Connect's Contact Control Panel Support for Zendesk

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

About Us

Sandeza aims to play a key role in the technology revolution sweeping the global business world. We are a business-oriented, customer-centric Technology solutions company, founded by professionals experienced in technology delivery tailored to business outcomes.Leveraging our experience in cloud & data analytics technologies, we help businesses build intelligent analytics and communication systems.Let’s harness technology to power the end-user experience.

Amazon Connect Connector by Arta

Arta makes use of Amazon Connect's contact center supports to be tightly integrated with Zendesk. Companies using Zendesk can make uses of Arta's CCP for making call's, listing callers open tickets, adding notes, creating new tickets along with the contact details.

Features

  • Make Inbound and Outbound calls

  • Create Tickets from inside the Contact Control Panel

  • View Callers Open Tickets

  • Add End Call notes

  • Get Callers Phone Number and other details from Amazon Connect.

App details

Works with
support
Ticketing System
Author
Sandeza
Version
1.0.0
Price (USD)
Free to install
See pricing details

Apps install directly into your account

What people are saying

Have the app installed?

We are big on feedback. Be the first to write a review.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves