EasyCall

Get phone number & phone call + SMS messages

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing

NEW - Get business phone numbers through the app!

Did you know that customer calls have an average 30%-50% conversion rate?

EasyCall is the easiest, fastest, and most affordable way to create a call center- for customer support, sales, or any other objective. Your customers will now be able to call you with just a single click.

No need for a business phone number

You can use EasyCall's advanced web based solution to allow customers to call without the need to pay for a phone number. Remove customer's fear of international call fees with this web to web solution. Soon you'll also be able to get a phone number through the app.

Connect multiple phone numbers & devices

Connect your different devices to receive push notifications whenever you are not logged in to the dashboard, to never miss a call. You can connect a phone number to receive calls as a regular phone call and start managing incoming calls. Coming soon: Get a dedicated number using EasyCall.

Why do I need a call center?

As a business owner, you probably already understand the importance of customer support. 86% of customers would pay up to 25% more in order to get a better customer support experience. Provide instant voice support with EasyCall, your customers will love you for it, and spend more in your store.

EasyCall's revolutionary call widget will allow customers to call you without having to type in your phone number, switch to different apps, and most importantly, without interrupting the purchase flow, making it much easier to get phone orders. Native alternative to Sonetel, Aircall, Bitrix, Freshcaller, Ringcentral & Grasshopper.

International calls

Since EasyCall is a web based solution, customers can now call you from everywhere in the globe, without worrying about unwanted charges and fees.

Features

  • Buy a phone number
  • Free international calls
  • Agents
  • Departments
  • Connect multiple devices and phone numbers
  • Call forwarding
  • Operating hours
  • Voicemail
  • Make outgoing calls (outbound calls)
  • Call recoding
  • Control widget design
  • Click to call
  • Call button | Call now button | Call us button
  • Advanced call analytics & reporting
  • Gorgias, Crisp & Zendesk integration
  • SMS

Coming Soon

  • Call back button (Callback)
  • Visual IVR
  • Roles - agents and managers
  • Screen sharing
  • Remote control
  • Video calls
  • Call transcripts
  • Capture customer emails/phone number
  • Customer satisfaction surveys (NPS)
  • Live chat
  • Reamaze integration

EasyCall is great for:

  • High ticket items
  • Coffee Shops
  • Lawyers
  • Accountants
  • Personal trainers
  • Designers
  • Agencies & experts
  • Marketers
  • Selling courses
  • Contractors
  • Food deliveries & restaurants
  • Digital products
  • Software & SaaS products
  • Other services

App details

Works with
support
Ticketing System
Author
EasyCall
Version
1.0.0
Price (USD)
Free to install
See pricing details

Apps install directly into your account

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