Stylo AI Assistant with OpenAI

AI in Zendesk with instant drafts, language translation, and comprehensive reporting

Try Stylo Assist free for the first 14 days! No credit card required.

What can Stylo Assist do?

Draft accurate replies for your agents to send, incorporating your knowledge base content, previously solved tickets, and macros
Translate messages to and from any language
Standardize agent tone when communicating to customers
Summarize lengthy tickets and research answers before you even open the ticket
Integrate with Shopify to automatically pull customer order information
New! Send replies automatically, saving even more of your agents’ time

Stylo Assist

Stylo Assist is a Chat GPT-powered tool

Stylo Assist drafts replies for your agents to send. Stylo uses your knowledge base content, previously solved tickets, and macros to create unique, on-brand responses tailored to the customer's request.

Agents can auto-generate responses, customize drafts, and translate messages to and from any language. For each ticket, a summary and all relevant resources (knowledge articles, past tickets, and macros) are automatically surfaced inside Assist.

Once installed, Stylo automatically ingests information about your company and its policies and gets smarter with each ticket you solve—no setup required. Assist settings are configurable to ensure that Assist sounds the way you want it to, and you can always add or edit information about your policies in the Policy Engine.

Stylo Solve (beta)

Stylo Solve

Stylo Solve takes the reply drafted by Assist and sends it for your agents. This premium feature is currently in beta and leverages our Shopify integration to eliminate 'order status' questions before they get to your team. Solve beta is a limited release for certain types of customers—please reach out to our team after you've installed the Stylo Assist trial if you're interested in joining our beta!

Stylo Reporting

Stylo's reporting dashboards offer powerful insights into your ticket queues

Get powerful insights into your ticket queues. Explore and compare customer sentiment over time, examine agent performance trends, and track key metrics at a glance. Quickly spot standout agents who are crushing their queues, unusually frustrated customers, and even tickets that are taking longer to resolve. We'll help you hone in on the important things to make positive changes quickly. Sharing your findings is a breeze – just export the reports to share across your organization.

Learn more at https://www.askstylo.com and reach out to us with any questions!

Customers that trust Stylo

Stylo Assist with ChatGPT

App details

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