CloudSET (Coherence Design)

Ringwood, United Kingdom | 100 projects
Why? Because today's ultra-fast customers need capabilities that extend and enhance their Zendesk investment even further.

Leveraging the Zendesk App Framework and API's, CloudSET, by Coherence Design, have developed a platform-on-a-platform to extend Zendesk even further.

Marketplace CloudSET Apps A series of independent and integrated apps that modify the behavior of Zendesk, both globally and conditionally. From field control to complex processes, we can shape Zendesk to assist agents and increase accuracy proactively.

Available on a per agent/month subscription basis, with full business-level configuration tools - you may not even need a specific app developed.

CloudSET SLA Management Designed to cover complex SLA Mangement with extensive SLA pattern models, together with a unique proactive SLA Assistant, SLA Dashboard, and SLA Reporting. Available at three sophistication levels, plus custom models design and implementation.

Bespoke App Development Based on nine years of Zendesk App development experience, including designing and supporting our own range of apps, we can develop bespoke apps to meet your requirements.

These can include look-ups apps, custom resource apps, and build, operate, and maintain integration apps.

Services offered
Development Services
North America
Western Europe
Partner type
App Developer
Solution Provider

Apps we've built

Icon: Flowset
Free 30-day trial, then $12.00 per agent, per month
Icon: Formset
Free 30-day trial, then $8.00 per agent, per month
Icon: Systemset
Free 30-day trial, then $6.00 per agent, per month
Icon: Performset


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