Premium Plus

Antwerp, Belgium | 500 projects | 11 certifications
Premium Plus is a an Award Winning "Premier Solution Provider" of Zendesk who guides organisations on their Zendesk journey, solving issues around implementations and integration of Zendesk. We are a one stop shop for Zendesk (licences, guidance, training, development, design and staffing). Our consultants are specialised in developing great customer experiences.Our experts can optimise your current workflows and will gladly help you to set up complete new structures and processes for your teams.

We guide your Customer Experience

How?

To make your way to the top easier, we need three essential elements, namely: the right TOOLS (Zendesk and custom integrations), a GUIDE who knows what's ahead and who helps you taking the right decisions (Premium Plus) and last but not least, the DRIVE to start this journey together with us (Customer).

This is the holy trinity that Premium Plus stands for. We give you a complete 360 customer centric overview, that allows you to help and communicate with your customers with great precision, and the right info always within your grasp.

Because that is the only way to create the ultimate experience that all your customers so long for. Together with you, Premium Plus takes up the challenge; creating the ultimate customer experience.

What

  • On-site training and consultancy
  • Setup & implementation of Zendesk instances
  • Data migrations
  • Development of backend integrations with your own CRM/ERP tools
  • Development of your own middleware integrations or your own Custom Zendesk app
  • Advice in offering the best integrations from diverse Zendesk partners
  • Custom theming of your Help center and email templates
  • Custom insights reporting
  • Widget customizations
  • Training of your customer success team
  • Staffing / Outsourcing

Accreditations

Badge: Master Implementation Partner
Badge: Master Solution Partner
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Services offered
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Staffing/Outsourcing
Zendesk Sell Certified
CX Consultant
System Integrator
Reseller
Regions
Western Europe
Eastern Europe
India/Southern Asia
Eastern Asia
Middle East & Central Asia
Africa
Partner type
App Developer
Implementation Partner
Solution Provider

Apps we've built

Icon: Translate Ticket Fields
Translate Ticket Fields
(3)
Free 1-day trial, then $39.00 per month
Icon: Widget Guide
Widget Guide
(4)
Free 3-day trial, then $20.00 per month
Icon: Article Comments Manager
Article Comments Manager
(3)
Free 3-day trial, then $1.99 per agent, per month
Icon: Follower View
Follower View
(3)
Free 3-day trial, then $0.99 per agent, per month
Icon: Pre-fill ticket forms
Pre-fill ticket forms
(3)
Free 3-day trial, then $39.00 per month
Icon: Ticket Field Copier
Ticket Field Copier
(2)
Free 3-day trial, then $1.99 per agent, per month
Icon: Viewer
Viewer
(3)
Free 3-day trial, then $0.99 per agent, per month
Icon: Asana by Premium Plus
Asana by Premium Plus
(1)
Free 3-day trial, then $1.99 per agent, per month
Icon: Email Template Builder
Email Template Builder
(1)
$99.00
Icon: Newsfeed for Guide
Newsfeed for Guide
(4)
Free 3-day trial, then $0.99 per agent, per month
Icon: Permanent User Delete
Permanent User Delete
(4)
$39.00 per month
Icon: Satisfaction Score
Satisfaction Score
(3)
Free 3-day trial, then $0.99 per agent, per month
Icon: Hidden Ticket Fields
Hidden Ticket Fields
Free 3-day trial, then $1.00 per agent, per month
Icon: Required Ticket Fields
Required Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Icon: Read Only Ticket Fields
Read Only Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Icon: WeTransfer Upload Link
WeTransfer Upload Link
Free 3-day trial, then $0.99 per agent, per month
Icon: Form to Text
Form to Text
(3)
Free 3-day trial, then $19.99 per month

Themes we've built

Paris
Stockholm
Sydney
Gotham
Capetown

Reviews


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