Premium Plus

Antwerp, Belgium | 500 projects | 11 certifications
Premium Plus is a an Award Winning "Premier Solution Provider" of Zendesk who guides organisations on their Zendesk journey, solving issues around implementations and integration of Zendesk. We are a one stop shop for Zendesk (licences, guidance, training, development, design and staffing). Our consultants are specialised in developing great customer experiences.Our experts can optimise your current workflows and will gladly help you to set up complete new structures and processes for your teams.

We guide your Customer Experience

How?

To make your way to the top easier, we need three essential elements, namely: the right TOOLS (Zendesk and custom integrations), a GUIDE who knows what's ahead and who helps you taking the right decisions (Premium Plus) and last but not least, the DRIVE to start this journey together with us (Customer).

This is the holy trinity that Premium Plus stands for. We give you a complete 360 customer centric overview, that allows you to help and communicate with your customers with great precision, and the right info always within your grasp.

Because that is the only way to create the ultimate experience that all your customers so long for. Together with you, Premium Plus takes up the challenge; creating the ultimate customer experience.

What

  • On-site training and consultancy
  • Setup & implementation of Zendesk instances
  • Data migrations
  • Development of backend integrations with your own CRM/ERP tools
  • Development of your own middleware integrations or your own Custom Zendesk app
  • Advice in offering the best integrations from diverse Zendesk partners
  • Custom theming of your Help center and email templates
  • Custom insights reporting
  • Widget customizations
  • Training of your customer success team
  • Staffing / Outsourcing

Accreditations

Badge: Master Implementation PartnerBadge: Master Solution Partner
Services offered
Implementation
Data Migration
Development Services
Training
Design/Guide Theming
Staffing/Outsourcing
Zendesk Sell Certified
CX Consultant
System Integrator
Reseller
Regions
Western Europe
Eastern Europe
India/Southern Asia
Eastern Asia
Middle East & Central Asia
Africa
Partner type
App Developer
Implementation Partner
Solution Provider

Apps we've built

Permanent User Delete
$39.00 per month
Satisfaction Score
Free 5-day trial, then $0.99 per agent, per month
Follower View
Free 3-day trial, then $0.99 per agent, per month
QR Form Field Pre-fill
Free 7-day trial, then $39.00 per month
Article Comments Manager
Free 2-day trial, then $1.99 per agent, per month
Hidden Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Required Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Read Only Ticket Fields
Free 7-day trial, then $1.00 per agent, per month
Quick Note
Free 7-day trial, then $1.00 per agent, per month
Widget Guide
Free 1-day trial, then $20.00 per month
WeTransfer Upload Link
Free 2-day trial, then $0.99 per agent, per month
Newsfeed for Guide
Free 3-day trial, then $0.99 per agent, per month
Form to Text
$19.99 per month

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