Our mission is remove frustration and save people's time when interacting with a business. We do that by providing an intelligence layer to your customer service.
Reply helps brands scale their customer service by providing an AI-powered solution that autonomously solves 40%+ of customer inquiries on both live chat and ticketing channels, and seamlessly hands over to an agent in Zendesk when needed. We are one of the only platforms who can scale ticketing with FAQ, and at the same chat inquiries over chat.
We work with customers including Unilever, HiSmile, Glovo, The Cosmopolitan Of Las Vegas.
Send us an email to firstname.lastname@example.org to receive some case studies or schedule a call to know how we can improve your customer service while increasing customer satisfaction using AI.
Latin & South America