Websays

Barcelona, Spain | 4 projects | 2 certifications
Websays is a Social Listening and Natural Language Processing tool which connects with different ticketing systems and provide advanced services for a Contact Center 4.0.

Websays is a Social Listening and Natural Language Processing tool which connects with different ticketing systems and provide advanced services for a Contact Center 4.0. From connecting Twitter, Facebook, Instagram and Youtube with full coverage (posts, tweets, comments, replies, direct messages) for your Owned Authorised Channels, to adding external conversations from Reviews sites that simply mention your brand, including manual or automated preselection of what mentions create tickets based on semantic rules or sentiment.

Services offered

Implementation

Development Services

Training

System Integrator


Regions

Global


Partner Type

App Developer

Implementation Partner

Solution Provider

Business Service Provider


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