ZeQ

Tokyo, Japan
ZeQ is a solution provider for one-stop solution to collect “RESPOND”, “INCREASE” Customers by taking advantage of knowledge and experience of web construction, web marketing, online customer service.

As an official solution provider of cloud-type customer service platform "Zendesk", we have deployed Zendesk with more than 1,100 domestic licenses in Japan. With the theme of "optimizing customer contacts (CCO)", "AI Customer Center" contributing to eliminating personnel shortage and improving operational efficiency through operational outsourcing of support operations utilizing Zendesk "J-widget", which is a Zendesk application, We provide private FAQ-linked multilingual chat bot "Guide BOT", private application by our own development. We are a pioneer in creating online customer service, such as construction package for EC site, functions for foreign travelers visiting Japan, offering industry specific packages.

Services offered

Implementation

Data Migration

Development Services

Training

Design/Guide Theming

Staffing/Outsourcing


Regions

Eastern Asia


Partner Type

App Developer

Implementation Partner

Solution Provider


Apps we've built

FF Link
Free
FF Confirm
Free 14-day trial, then $1.00 per agent, per month

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