Flagstaff

Flagstaff is a modern, responsive and mobile-friendly Zendesk theme. It feautures navigation bar allowing easy access to categories or sections in every page of the Help Center. The homepage boasts flexibility to display custom blocks, video blocks, header and footer. Multi-language and dynamic content are supported.
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*Requires Guide Professional or above

About the theme

Flagstaff is a full-featured Zendesk theme. It's easy to style the theme through theme configurations. Homepage layouts can be changed to suit your requirements - featuring custom blocks, categories/sections, promoted articles, customizable header and footer. It also comes with category and article templates.

Loaded with great (and useful) features Through many iterations and customers' feedback, we have built Flagstaff based on latest UX design trends. This theme is loaded with great and useful features. Please keep reading to learn the details :)

Customizable - You can brand the theme without editing the code. Most of the colors, fonts, icons, images can be updated through the theme settings. No web developer is required. See sample screenshot of configurable options.

Categories - Easily access to categories or sections from the navigation bar. This is visible in most pages of the Help Center. Also, two categories templates are included. You can choose to display category page with collapsible sections/articles list which is ideal if you have many sections and articles, or regular list.

Hero Section - Showcase your Help Center with hero image that represents your brand. Change the hero image height, opacity through the theme settings.

Article Templates - Two article templates are included. You can choose to display articles with sidebar or in full-width format.

Formatting Components - This theme comes with a complete list of content styles that you can use to format your article content. This includes callouts, tabs, accordion, lightbox and more.

Popular searches - Highlight popular searches to help your customers find key articles.

Video Blocks - Highlight your Youtube videos or articles with videos on the homepage.

Table of Contents - Highlight headings of articles and allow them to jump to the section faster. This feature finds headers in articles and generate a table of contents automatically.

Info Notification - Highlight important news on the homepage. Use this to do announcement, communicate your app's maintenance schedule, or highlight new features.

Support Channels - Let your customer reach out via support channels they're comfortable with such as Whatsapp, Skype, Messenger, Telegram, or email.

Branded Flagstaff Theme Designs: See some sample designs of Flagstaff.

Multi-language - Built for global companies serving different languages. This theme supports multiple languages - including Zendesk Dynamic Content feature. Right-to-left language is also supported.

Support - Contact us anytime after your purchase the theme for assistance with Zendesk Guide.

About Solafid Solutions - This theme was developed by Solafid Solutions. At Solafid Solutions, we love helping businesses to get the most values from Zendesk. Our in-house certified Zendesk experts have years of experience implementing and optimizing Zendesk for many small and medium businesses. Our areas of expertise are Zendesk Support and Zendesk Guide. Check out other beautiful Help Center themes or Zendesk Apps to boost your productivity!

Price (USD)
Standard license
Provides a pre-built theme that you can enable directly in your Help Center. Standard licenses don't provide access to the source code and only allow preconfigured settings.
Standard license : $ 299
Developer license
Provides a pre-built theme with access to the theme code, meaning you can customize the theme to your needs. Available for Guide Professional and Enterprise only.
Developer license : $ 399

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