The Jade theme features:
- A tabs-based navigation structure on the Home page, allowing entire categories of knowledge base content to be reviewed easily.
- Options to present promoted articles and articles with one or more labels, organized by category, on the Home page.
- Sections in each category presented using block styles from our Pattern Library.
- Sections displayed in collapsible toggle elements on the Category page.
- A collapsible vertical navigation menu on Section and Article pages.
- A search bar in the header of all internal pages, making it easy for visitors to search for content at any time.
In addition all of our themes come with:
- A thoughtful range of theme settings that allow you to brand and customize your theme without being overwhelmed.
- Additional content styles including tables, custom lists and callouts which can be used throughout the Help Center.
- Interactive tabs and toggles for structuring your article content more efficiently.
- The ability to enable a dynamic table of contents to help visitors navigate the content of a page.
- The ability to make headers and other elements stick to the top of the page when scrolling.
- Support for lightbox functionality to present individual images, image galleries and videos.
- Support for a video player to stylishly present HTML5, YouTube and Vimeo videos.
- Support for all out-of-box Zendesk functionality and a framework that ensures new features can be easily added when they are released.
Customize without compromise
You can brand and customize the theme without ever touching the code using our carefully curated collection of theme settings. We provide unlimited color options as well as the ability to change fonts, images, layouts and functionality all from within Zendesk Guide.
Copy & paste, not rework & waste
All of our Zendesk themes are built using the same powerful theme customization framework and set of reusable elements. This allows you to make changes easily, rapidly prototype ideas and even copy elements directly from other themes or our ever-growing Pattern Library. Every theme purchase grants you complete access to the library and new patterns as we release them.
All of our software has been developed in accordance with best practices and extensively documented on our website, ensuring that changes can be made easily and in record time. We’re so confident in the quality of our themes that we offer a warranty on our work, guaranteeing a bug-free launch.
Let us be your guide
We’ve produced online guides which walk you through common theme branding and customization activities including:
With much more on the way to ensure you get the most out of your Help Center.
But wait, there's more...
If your goal is to create a truly unique customer self-service masterpiece, purchasing the Complete Package through our website gives you everything above plus:
- Every theme in our collection, including new ones as they are released, allowing you to copy-and-paste elements and layouts between themes.
- Our entire range of plugins which allow you to easily extend your theme with new functionality.
- Helpful code snippets to unlock new functionality like transforming the standard form selection dropdown into an engaging list.
- A multi-brand license allowing you to use any combination of our themes and plugins in all of your account’s branded Help Centers.
- Free theme installation and premium support to kick start your customization work.
If you'd like us to take care of absolutely everything, we also design and build custom Zendesk themes. Our theming framework allows us to rapidly create custom themes or extend existing ones in new and exciting ways.
Whether you’re looking for a quick off-the-shelf solution or the tools to create an incredible self-service portal for your customers, we have what you need. Deliver an amazing self-service experience to your customers today and be confident that your Help Center will stand the test of time!