Ourfeed

Ourfeed is our new full-featured Zendesk Guide Theme with a well-structured overview and intuitive design.
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*Requires Guide Professional or above

About the theme

Introducing our brand new professional Ourfeed theme!

This awesome theme contains header navigation, styled article elements, expandable search bar including suggestions, and a bunch of other cool features. Made with a SaaS company in mind, however, the only limit is your own imagination.

Core features

Category preview

Categories are displayed on the left side of the homepage, and when you select one, the content of said category will display in the main view of the homepage.

Header navigation

Optional header navigation for easy access. Display a category navigation in the header with the first eight categories from the API endpoint. When hovering over a category a dropdown appears and presents the category sections. Obs. only available on desktop.

Build articles with different elements

Make articles more interesting with styled article elements such as tabs, colored tables with alternating background colors, notes, tips, and important information that stands out, numbered lists with background, and colored bullet lists.

Color options for categories

In this theme, you can define colors for 7 of your categories. These colors are added to the headings of the categories and sections, along with being the color showing whether the category is selected and active.

Customizable footer

Choose between a simple footer with 3 links and optional SoMe icons or a detailed footer containing up to 8 links and optional SoMe icons.

Table of contents in articles

For a quick and easy overview, you can add a table of contents at the top of the sidebar in the individual articles. If the user clicks a defined header, they’re led straight to that specific part of the article.

Other features:

  • Expandable search bar including popular articles
  • Notification banners
  • Suggestion drop-down in search bar
  • All text can be dynamic content
  • The theme looks great!
  • Responsive webdesign

Minimize friction with a professionally designed Guide Theme!

A well-designed Guide Theme can significantly improve ticket deflection and allow more time for agents to focus on more complicated tickets or proactive customer service.

All our themes are responsive, which means they’ll look great on all devices, and they’re based on our best practice experiences.

Obs. The theme is only available for Standard purchase and currently doesn’t support RTL languages.

Community

We want to make sure you’re fully satisfied and just as pleased with this Guide theme as we are. If you have any feature requests for future themes, just head over to our community and let us know.

Made by helphouse.io - Zendesk Master Partner

This app is made by helphouse.io. We’re a 360º Zendesk consulting house and the leading Zendesk Master Partner in Europe.

We’re experts in customer experience and Zendesk. And besides creating apps and themes for Zendesk Marketplace, we also help companies implement and optimize Zendesk. We’ve already helped dozens of companies save time and money doing just that. Feel free to reach out to us if you have any questions.

Theme details

Price (USD)
Standard license
Provides a pre-built theme that you can enable directly in your Help Center. Standard licenses don't provide access to the source code and only allow preconfigured settings.
Standard license : $949

Themes install directly into your account.

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