Unlocking the power of AI for CX

Thursday, July 18th

10am IST | 12.30pm SGT | 2.30pm AEST

Whether you're already familiar with the power of AI or just starting your journey, our webinar is a must-attend. Together with International Data Corp (IDC) and Amazon Web Services (AWS) we will dive deeper into the trends, the business challenges, and how to leverage AI in every layer of your support operation. 

Please note that the webinar is held in English, but subtitles in local languages are available.

60 min in-depth analysis from our experts on unlocking the power of AI for CX

Key highlights

Discussions around the evolution, priorities, challenges, and next steps for intelligent experiences

Countless tips & tricks on how to act now to future-proof your CX operations

Meet our speakers

Christopher Kuthan

Jason Maynard

Lavanya Jindal

Global Head of Enterprise Application Solutions, AWS

Research Analyst Customer Experience, Asia/Pacific, IDC

Chief Technology Officer, APAC, Zendesk

Lavanya Jindal is a Research Analyst for the Asia/Pacific CX and Value Streams research practice. Her research includes identifying rapidly evolving trends and needs of customers.

Jason Maynard is the CTO for Asia/Pacific at Zendesk, where he's led various product divisions. He's also headed product design, UX research and data across his career in tech. 

Christopher Kuthan is the Global Head of Enterprise App Solutions at AWS. He collaborates with AWS’ customers to deliver innovative solutions for their high priority use cases in CX.

Find out how to boost team productivity while enabling personalisation at scale with our AI for CX best practices guide.