CX Trends: Views from around the world


Hear from industry leaders and CX Pros from all around the world

Valter Adão

Peter Lorant

Anish Bhatia

Natalie Davies

Chief Executive & Digital Officer, Cadena Growth Partners

Chief Operating Officer, Emea, Zendesk

Lead: Customer Experience & Services, Fifa World Cup 2022

Chief Of Operational Efficiency & Strategy Execution

Alka Walia

Ndumiso Khoza

Dave Hobbs

Nayab Rafiq

Senior Director, Global Care & Service Operations, Careem

Systems And Training Manager, Onedayonly

Head Of Digital Sales, Discovery

Chief Executive Officer, Pinnacle Middle East

Joseph Casha

Erica Hall

Chuck Garcia

Dr Karen Smit

Territory Manager, Zendesk

Professor Of Organizational Behavior And Leadership, Columbia University

Chief Officer For Business Development & Customer Success, Imovo

Principal Specialist: Specific Needs Products, Vodacom Sa

Alex Genov

Head Of Cx Research, Zappos

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