Zendesk Relate 2022

The live show’s over, but the learning continues. 

Our global customer experience event is now available for streaming. We talk conversational CRM, the big trends, and how our community is capitalizing on speed and innovation to help everyone get back to business.

Zendesk Relate is best enjoyed without distractions. We recommend blocking off an hour on your calendar to watch it. Even better, host a viewing party for your team, so you experience the show together. 


Our top picks

The keynote 

We’ve learned a lot about what customers expect and what businesses are capable of. Now, it’s time to build on our greatest lessons. Discover how our community is capitalizing on speed and innovation, to help everyone get back to business. Zendesk CEO and Founder, Mikkel Svane, and top product leaders will guide the way. 

Product news

Here’s what’s bubbling behind the scenes. We reveal what’s new in the Zendesk Suite and our Sunshine platform. Plus, an exciting announcement on conversational CRM. 

Our most Relate-able customer stories

Learn from exceptional businesses, with exceptionally practical knowledge. See what our partners do to succeed in customer experience—and how your team might do it too. Featuring Stanley Black & Decker, Virgin Pulse, Ada, MaestroQA, and many more.

The tracks

After the main show, curate your own journey. Handpick the tracks and sessions most relevant for your business.


Know your Zendesk

Welcome to the wonderful world of Zendesk possibilities. Our straightforward sessions show you how to make the most out of our crowd pleasers: Zendesk for service and Zendesk for sales. Then, we unlock the modern employee experience.


Wise words on customer experience

This is thought leadership for thoughtful minds. Some very impressive experts reveal what’s on our customer experience radar for the year ahead. Don’t miss the trends and pointers that should be on yours. 


What’s new

The new wave of customer support is here. We show you how to prepare for the future, with a little help from some Zendesk updates. 


Look who's talkin'

Mikkel Svane

CEO and Founder

Adrian McDermott, CTO Zendesk

Adrian McDermott

Chief Technology Officer

Caitlin Keohane, SVP, Global Customer Advocacy

Caitlin Keohane

SVP, Global Customer Advocacy

Suri Ratnatunga

Global Director, Customer Satisfaction

Michael Pace

Vice President of Global Member Services and Operations

Orlando Gadea

Global VP, Customer Experience Transformation

Yossi Mlynsky


Vikas Mahajan

Head of Digital Platforms

Adriana Vasquez

Head of OpCX, Core

Matt Owens

Technical Program Manager


Sonja Carter

Senior Director, Engineering


Our big event is kindly supported by our big wig partners. Big thanks to them all. 



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