This is the story of

The Detractor

People often complain after a bad customer experience. But when they complain in public, their opinions influence everyone else. At that point, they're no longer just an unhappy customer.
They have become a "detractor."
Relationships between businesses and their customers can be hard.
Zendesk makes it easier.
Better communication is the key to a happy relationship.
The Zendesk platform makes communication simple and seamless, and allows for a wide range of customer interactions.
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