Forrester: How to build customer trust more quickly

Introduction to Zendesk Apps Marketplace

<5 min.

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

The Value of offering support inside your mobile app

Customer feedback: how to hear the voice of the customer

Top 10 help desk metrics

Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns

Customer service glossary

Getting started with Zendesk Guide: strategies and best practices

Fill the self-service gap

Forrester: Transform the Contact Center for Customer Service Excellence

Guided Demo of Zendesk Chat

Customer Experience Guide

Agent Experience Guide

Agent Life Cycle Guide

Gartner’s 2016 Magic Quadrant for the CRM Customer Engagement Center

Customer service: turning transactions into relationships

Schedules in Zendesk Support

Why CX, Why Now?

How to Deliver Better Customer Service This Year

2017 retail and ecommerce customer service trends

A Zendesk cheat sheet for picking your support solution

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