Creating a workflow fit for collaboration

Forrester: How to build customer trust more quickly

Introduction to Zendesk Apps Marketplace

<5 min.

Keep customers happy with data-driven CX

Simplify your support operation as you scale

Zendesk on Zendesk: How we expand support beyond customer service

The Value of offering support inside your mobile app

<5 min.

Top 10 help desk metrics

Gartner: Plan Now for Critical Shifts in Customer Interaction Patterns

Fill the self-service gap

Forrester: Transform the Contact Center for Customer Service Excellence

Guided demo of Zendesk Chat

<5 min.

Gartner’s 2017 Magic Quadrant for CRM | Zendesk

Agent Experience Guide

Agent Life Cycle Guide

Gartner’s 2016 Magic Quadrant for the CRM Customer Engagement Center

Customer service: turning transactions into relationships

Schedules in Zendesk Support

Why CX, Why Now?

How to Deliver Better Customer Service This Year

2017 retail and ecommerce customer service trends

A Zendesk cheat sheet for picking your support solution

<5 min.

Zendesk research: analytics

Zendesk research: retail and the holidays

2 3 4 5 6 7 8 9 10