Bright Ideas: Retail Customer Stories

Gartner Predicts 2016: CRM Customer Service and Support

Talk
<5 min.

What’s New in Your Zendesk: Advanced Voice

Predictive Analytics, Machine Learning and Meaningful Customer Relationships

Zendesk Deep Dive: Dynamic Content and Localization

Industry Trends Webinar: The Future of Customer Service

Effort and Conversion: An Inverse Relationship

What’s New in Your Zendesk: Establishing Innovation

Productivity for a Cause—How EDUs and NPOs Can Extend Zendesk with Apps

Effortless Customer Experience featuring Genesys

Forrester Brief: Focus On Three New Service Experiences

Gartner: Why You Need To Rethink Your Customer Self-Service Strategy

Zendesk Deep Dive: Customizing Insights Reports and Dashboards

How Le Tote Uses Zendesk Chat and Support

Top 3 Tips to Becoming a Profit Center

Getting Schooled with Zendesk: EDU Customer Stories

What’s New in Your Zendesk: Multibrand

Gartner’s 2015 Magic Quadrant for the CRM Customer Engagement Center

How to Grow Your Business with Proactive Chat Support

Chat
<5 min.

How Live Chat Helps Businesses and Consumers

Channels
<5 min.

Forrester’s Trends 2015: The Future Of Customer Service

Forrester report: The Six Key Elements of Proactive Chat

<5 min.

Zendesk Deep Dive: Increase Productivity with Macros

Zendesk Multibrand

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