The Future of eCommerce Customer Support Webinar Series

How Zola marries modern registries and compassionate customer service with Zendesk

Knowledge management best practices

<5 min.

SFA software evaluation template

Moving from platform to best of breed

Forrester: Transform Customer Processes And Systems To Improve Experiences

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

How LimeBike rides past the competition with a world class customer experience

<5 min.

How Dollar Shave Club implemented AI with Zendesk

The Multi-Channel Customer Care Report

IDC: Supporting customer experience initiatives

4 Crucial Trends for the 2018 Holiday Retail Season

What’s New at Zendesk: November 2017 – Europe

What’s New at Zendesk: November 2017 – Asia Pacific

What’s New at Zendesk: November 2017-Americas

Gartner’s Customer Engagement report

Tips to improve your phone support with reporting and analytics from Zendesk Talk

From support analytics to customer analytics: data is your competitive advantage

Forrester on the future of omnichannel commerce

<5 min.

The good, the bad and the mind-blowing: 5 sales predictions for 2018

Gartner predicts the future of CRM and customer experience

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

<5 min.

Providing a great customer experience during the holiday rush

Zendesk on Zendesk: How we provide live chat support

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