zendesk

Support channels

Phone support

array(4) {
  [0]=>
  object(WP_Term)#2260 (10) {
    ["term_id"]=>
    int(4511)
    ["name"]=>
    string(14) "Best Practices"
    ["slug"]=>
    string(22) "library-best-practices"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5381)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(0)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2259 (10) {
    ["term_id"]=>
    int(4551)
    ["name"]=>
    string(16) "Customer Support"
    ["slug"]=>
    string(39) "best-practices-zendesk-customer-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5431)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4511)
    ["count"]=>
    int(23)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2258 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2257 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
}
Best Practices
5 - 10 min.

Why inbound call centers are more relevant than ever

array(6) {
  [0]=>
  object(WP_Term)#2205 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(1)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2204 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(177)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2203 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2202 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2201 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(92)
    ["filter"]=>
    string(3) "raw"
  }
  [5]=>
  object(WP_Term)#2200 (10) {
    ["term_id"]=>
    int(4771)
    ["name"]=>
    string(15) "Team management"
    ["slug"]=>
    string(32) "customer-service-team-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5651)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(27)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

Improve omnichannel support with modern call center software

array(2) {
  [0]=>
  object(WP_Term)#2258 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2257 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(120)
    ["filter"]=>
    string(3) "raw"
  }
}
Phone support
<5 min.

Rethinking phone support with Zendesk Talk

array(2) {
  [0]=>
  object(WP_Term)#2285 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2238 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(120)
    ["filter"]=>
    string(3) "raw"
  }
}
Phone support
<5 min.

Expert series: Taking an innovative approach to phone support

array(3) {
  [0]=>
  object(WP_Term)#2258 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2257 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(69)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2260 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(120)
    ["filter"]=>
    string(3) "raw"
  }
}
Phone support
<5 min.

How LimeBike rides past the competition with a world class customer experience

array(4) {
  [0]=>
  object(WP_Term)#2285 (10) {
    ["term_id"]=>
    int(4871)
    ["name"]=>
    string(9) "Analytics"
    ["slug"]=>
    string(26) "customer-support-analytics"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5751)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(13)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2238 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2201 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2200 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(120)
    ["filter"]=>
    string(3) "raw"
  }
}
Analytics
<5 min.

Tips to improve your phone support with reporting and analytics from Zendesk Talk

array(4) {
  [0]=>
  object(WP_Term)#2264 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(177)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2252 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2197 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2196 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(69)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Delivering SMS support with Text from Zendesk, featuring rapidly-growing startup Favor

array(4) {
  [0]=>
  object(WP_Term)#2251 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(177)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2262 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2259 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2202 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(92)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Getting started with Zendesk Talk: strategies and best practices

array(4) {
  [0]=>
  object(WP_Term)#2188 (10) {
    ["term_id"]=>
    int(4951)
    ["name"]=>
    string(24) "Customer service stories"
    ["slug"]=>
    string(24) "zendesk-customer-stories"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5831)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2187 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2186 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2185 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(120)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service stories
<5 min.

The Power of Integrated Phone Support, Featuring Dorm Room Movers

array(3) {
  [0]=>
  object(WP_Term)#2264 (10) {
    ["term_id"]=>
    int(4951)
    ["name"]=>
    string(24) "Customer service stories"
    ["slug"]=>
    string(24) "zendesk-customer-stories"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5831)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2252 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2259 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service stories
<5 min.

Delivering high-impact phone support, featuring DonorsChoose

array(5) {
  [0]=>
  object(WP_Term)#2251 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2262 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2186 (10) {
    ["term_id"]=>
    int(4501)
    ["name"]=>
    string(4) "Talk"
    ["slug"]=>
    string(21) "zendesk-products-talk"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5371)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4401)
    ["count"]=>
    int(0)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2185 (10) {
    ["term_id"]=>
    int(4941)
    ["name"]=>
    string(5) "Tools"
    ["slug"]=>
    string(22) "customer-support-tools"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5821)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(10)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2283 (10) {
    ["term_id"]=>
    int(4401)
    ["name"]=>
    string(16) "Zendesk Products"
    ["slug"]=>
    string(24) "library-zendesk-products"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5271)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(27)
    ["filter"]=>
    string(3) "raw"
  }
}
Phone support
<5 min.

Download: The best hold music since ‘Careless Whisper’

array(5) {
  [0]=>
  object(WP_Term)#2187 (10) {
    ["term_id"]=>
    int(4221)
    ["name"]=>
    string(13) "Phone Support"
    ["slug"]=>
    string(21) "library-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4071)
    ["count"]=>
    int(2)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2252 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2259 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2183 (10) {
    ["term_id"]=>
    int(4501)
    ["name"]=>
    string(4) "Talk"
    ["slug"]=>
    string(21) "zendesk-products-talk"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5371)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4401)
    ["count"]=>
    int(0)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2182 (10) {
    ["term_id"]=>
    int(4401)
    ["name"]=>
    string(16) "Zendesk Products"
    ["slug"]=>
    string(24) "library-zendesk-products"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5271)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(27)
    ["filter"]=>
    string(3) "raw"
  }
}
Phone Support
10+ min.

How to Conquer Your Fear of Phone Support

array(5) {
  [0]=>
  object(WP_Term)#2170 (10) {
    ["term_id"]=>
    int(4351)
    ["name"]=>
    string(12) "Infographics"
    ["slug"]=>
    string(20) "library-infographics"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5221)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2169 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2168 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2167 (10) {
    ["term_id"]=>
    int(4501)
    ["name"]=>
    string(4) "Talk"
    ["slug"]=>
    string(21) "zendesk-products-talk"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5371)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4401)
    ["count"]=>
    int(0)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2166 (10) {
    ["term_id"]=>
    int(4401)
    ["name"]=>
    string(16) "Zendesk Products"
    ["slug"]=>
    string(24) "library-zendesk-products"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5271)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(27)
    ["filter"]=>
    string(3) "raw"
  }
}
Infographics
<5 min.

The Evolution of Phone Support

array(5) {
  [0]=>
  object(WP_Term)#2251 (10) {
    ["term_id"]=>
    int(4551)
    ["name"]=>
    string(16) "Customer Support"
    ["slug"]=>
    string(39) "best-practices-zendesk-customer-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5431)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4511)
    ["count"]=>
    int(23)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2262 (10) {
    ["term_id"]=>
    int(4351)
    ["name"]=>
    string(12) "Infographics"
    ["slug"]=>
    string(20) "library-infographics"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5221)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2186 (10) {
    ["term_id"]=>
    int(4211)
    ["name"]=>
    string(19) "Omnichannel support"
    ["slug"]=>
    string(36) "library-omnichannel-customer-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5071)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(38)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2183 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2182 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Support
<5 min.

The History of Customer Support

array(5) {
  [0]=>
  object(WP_Term)#2187 (10) {
    ["term_id"]=>
    int(4351)
    ["name"]=>
    string(12) "Infographics"
    ["slug"]=>
    string(20) "library-infographics"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5221)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#2252 (10) {
    ["term_id"]=>
    int(4851)
    ["name"]=>
    string(13) "Phone support"
    ["slug"]=>
    string(30) "customer-support-phone-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4811)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#2259 (10) {
    ["term_id"]=>
    int(4811)
    ["name"]=>
    string(16) "Support channels"
    ["slug"]=>
    string(25) "customer-support-channels"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5691)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(105)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#2167 (10) {
    ["term_id"]=>
    int(4501)
    ["name"]=>
    string(4) "Talk"
    ["slug"]=>
    string(21) "zendesk-products-talk"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5371)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4401)
    ["count"]=>
    int(0)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#2166 (10) {
    ["term_id"]=>
    int(4401)
    ["name"]=>
    string(16) "Zendesk Products"
    ["slug"]=>
    string(24) "library-zendesk-products"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5271)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(27)
    ["filter"]=>
    string(3) "raw"
  }
}
Infographics
<5 min.

Killing phone support can kill your business

Show All
1 2