Library Watch, read, and learn from the best.

Topics

Mobile

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Embeddables
<5 min.

What’s New in Your Zendesk: Establishing Innovation

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Channels
<5 min.

Forrester’s Trends 2015: The Future Of Customer Service

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Analyst reports
<5 min.

Gartner Predicts 2015: Weak Mobile Customer Service Is Harming Customer Engagement

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Customer experience
5 - 10 min.

6 Tips for Building a Thriving Help Center

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Customer Service Management
<5 min.

Morning Mobile Phone Usage

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Customer Service Management
<5 min.

BYOD Support

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Infographics
<5 min.

Your Customers Want Support Via Smartphone

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Customer Service Management
<5 min.

Complaining Ain’t Easy

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    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(56)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Mobile Apps in the Enterprise

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