array(5) { [0]=> object(WP_Term)#3108 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3110 (10) { ["term_id"]=> int(4521) ["name"]=> string(24) "Customer journey mapping" ["slug"]=> string(47) "library-best-practices-customer-journey-mapping" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5391) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(2) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3111 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3112 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(6) { [0]=> object(WP_Term)#3154 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3155 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3156 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3157 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3158 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } [5]=> object(WP_Term)#3159 (10) { ["term_id"]=> int(3641) ["name"]=> string(5) "Types" ["slug"]=> string(13) "library-types" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5171) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(1) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3111 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3112 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3161 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4251) ["name"]=> string(6) "Retail" ["slug"]=> string(14) "library-retail" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5111) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(15) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3163 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(4) { [0]=> object(WP_Term)#3098 (10) { ["term_id"]=> int(4691) ["name"]=> string(4) "CSAT" ["slug"]=> string(20) "zendesk-library-csat" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5571) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(2) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3108 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3110 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }CSAT
array(5) { [0]=> object(WP_Term)#3155 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3156 (10) { ["term_id"]=> int(4831) ["name"]=> string(14) "Knowledge base" ["slug"]=> string(31) "customer-support-knowledge-base" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5711) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4811) ["count"]=> int(17) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3157 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4811) ["name"]=> string(16) "Support channels" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5691) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(89) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3163 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(4) { [0]=> object(WP_Term)#3112 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3161 (10) { ["term_id"]=> int(4581) ["name"]=> string(10) "Operations" ["slug"]=> string(33) "best-practices-zendesk-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5461) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3110 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer service strategy
array(4) { [0]=> object(WP_Term)#3117 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3098 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3108 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(5) { [0]=> object(WP_Term)#3156 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3157 (10) { ["term_id"]=> int(4551) ["name"]=> string(16) "Customer Support" ["slug"]=> string(39) "best-practices-zendesk-customer-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5431) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(20) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3110 (10) { ["term_id"]=> int(4261) ["name"]=> string(3) "SDK" ["slug"]=> string(11) "library-sdk" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5121) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(1) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3163 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3112 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3161 (10) { ["term_id"]=> int(4511) ["name"]=> string(14) "Best Practices" ["slug"]=> string(22) "library-best-practices" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5381) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(18) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3108 (10) { ["term_id"]=> int(4561) ["name"]=> string(10) "Leadership" ["slug"]=> string(33) "best-practices-zendesk-leadership" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5441) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3158 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3098 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3110 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3163 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3159 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3118 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(2) { [0]=> object(WP_Term)#3177 (10) { ["term_id"]=> int(4331) ["name"]=> string(7) "Gartner" ["slug"]=> string(15) "library-gartner" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5201) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3178 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } }Gartner
array(4) { [0]=> object(WP_Term)#3129 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3130 (10) { ["term_id"]=> int(4151) ["name"]=> string(2) "HR" ["slug"]=> string(10) "library-hr" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5011) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(3) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3131 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3132 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3177 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3178 (10) { ["term_id"]=> int(4791) ["name"]=> string(24) "Customer service metrics" ["slug"]=> string(24) "customer-service-metrics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5671) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4541) ["count"]=> int(14) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3135 (10) { ["term_id"]=> int(4311) ["name"]=> string(16) "Customer Stories" ["slug"]=> string(24) "library-customer-stories" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5181) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(5) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3137 (10) { ["term_id"]=> int(4781) ["name"]=> string(18) "Support operations" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5661) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4541) ["count"]=> int(68) ["filter"]=> string(3) "raw" } }Customer Service Management
array(5) { [0]=> object(WP_Term)#3102 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3117 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3131 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3132 (10) { ["term_id"]=> int(4781) ["name"]=> string(18) "Support operations" ["slug"]=> string(18) "support-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5661) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4541) ["count"]=> int(68) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3139 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer Service Management
array(5) { [0]=> object(WP_Term)#3176 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3129 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3130 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3137 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3118 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3098 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3113 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3115 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3179 (10) { ["term_id"]=> int(4391) ["name"]=> string(8) "Webinars" ["slug"]=> string(16) "library-webinars" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5261) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(81) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3164 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3158 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3157 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(5) { [0]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3137 (10) { ["term_id"]=> int(4721) ["name"]=> string(3) "CRM" ["slug"]=> string(19) "zendesk-library-crm" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5601) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(4) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3180 (10) { ["term_id"]=> int(4331) ["name"]=> string(7) "Gartner" ["slug"]=> string(15) "library-gartner" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5201) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3181 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3182 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3118 (10) { ["term_id"]=> int(4091) ["name"]=> string(8) "Channels" ["slug"]=> string(16) "library-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(4951) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(1) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3098 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3113 (10) { ["term_id"]=> int(4201) ["name"]=> string(6) "Mobile" ["slug"]=> string(14) "library-mobile" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5061) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(9) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4591) ["name"]=> string(17) "Proactive Support" ["slug"]=> string(40) "best-practices-zendesk-proactive-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5471) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(4) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3157 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } }Channels
array(6) { [0]=> object(WP_Term)#3164 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3158 (10) { ["term_id"]=> int(4421) ["name"]=> string(4) "Chat" ["slug"]=> string(21) "zendesk-products-chat" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5291) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4401) ["count"]=> int(4) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3181 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3182 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } [5]=> object(WP_Term)#3183 (10) { ["term_id"]=> int(4401) ["name"]=> string(16) "Zendesk Products" ["slug"]=> string(24) "library-zendesk-products" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5271) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(28) ["filter"]=> string(3) "raw" } }Analyst reports
array(4) { [0]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3137 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3180 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(5) { [0]=> object(WP_Term)#3140 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3139 (10) { ["term_id"]=> int(4551) ["name"]=> string(16) "Customer Support" ["slug"]=> string(39) "best-practices-zendesk-customer-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5431) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(20) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3132 (10) { ["term_id"]=> int(4321) ["name"]=> string(9) "Forrester" ["slug"]=> string(17) "library-forrester" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5191) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(13) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3135 (10) { ["term_id"]=> int(4561) ["name"]=> string(10) "Leadership" ["slug"]=> string(33) "best-practices-zendesk-leadership" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5441) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(10) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3178 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } }Customer experience
array(4) { [0]=> object(WP_Term)#3162 (10) { ["term_id"]=> int(4351) ["name"]=> string(12) "Infographics" ["slug"]=> string(20) "library-infographics" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5221) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(32) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3181 (10) { ["term_id"]=> int(4211) ["name"]=> string(19) "Omnichannel support" ["slug"]=> string(36) "library-omnichannel-customer-support" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5071) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4811) ["count"]=> int(30) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3180 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4811) ["name"]=> string(16) "Support channels" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5691) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(89) ["filter"]=> string(3) "raw" } }Infographics
array(4) { [0]=> object(WP_Term)#3161 (10) { ["term_id"]=> int(4921) ["name"]=> string(15) "Analyst reports" ["slug"]=> string(32) "customer-support-analyst-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5801) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(39) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(4581) ["name"]=> string(10) "Operations" ["slug"]=> string(33) "best-practices-zendesk-operations" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5461) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4511) ["count"]=> int(11) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3137 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3135 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Analyst reports
array(5) { [0]=> object(WP_Term)#3139 (10) { ["term_id"]=> int(4691) ["name"]=> string(4) "CSAT" ["slug"]=> string(20) "zendesk-library-csat" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5571) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(2) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3132 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3180 (10) { ["term_id"]=> int(4911) ["name"]=> string(25) "Customer service strategy" ["slug"]=> string(25) "customer-service-strategy" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5791) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(43) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3178 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }CSAT
array(2) { [0]=> object(WP_Term)#3195 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3196 (10) { ["term_id"]=> int(4811) ["name"]=> string(16) "Support channels" ["slug"]=> string(25) "customer-support-channels" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5691) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(89) ["filter"]=> string(3) "raw" } }Research & Reports
array(5) { [0]=> object(WP_Term)#3164 (10) { ["term_id"]=> int(3531) ["name"]=> string(19) "Customer experience" ["slug"]=> string(31) "best-practices-customer-service" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5411) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(67) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3161 (10) { ["term_id"]=> int(4901) ["name"]=> string(16) "Customer loyalty" ["slug"]=> string(40) "customer-loyalty-customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5781) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4891) ["count"]=> int(24) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3136 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3109 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3178 (10) { ["term_id"]=> int(4891) ["name"]=> string(19) "Trends and insights" ["slug"]=> string(23) "customer-support-trends" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5771) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(124) ["filter"]=> string(3) "raw" } }Customer experience
array(5) { [0]=> object(WP_Term)#3195 (10) { ["term_id"]=> int(4081) ["name"]=> string(25) "API & Developer Tools" ["slug"]=> string(11) "library-api" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(4941) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(4) ["filter"]=> string(3) "raw" } [1]=> object(WP_Term)#3196 (10) { ["term_id"]=> int(4721) ["name"]=> string(3) "CRM" ["slug"]=> string(19) "zendesk-library-crm" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5601) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4071) ["count"]=> int(4) ["filter"]=> string(3) "raw" } [2]=> object(WP_Term)#3197 (10) { ["term_id"]=> int(4541) ["name"]=> string(27) "Customer Service Management" ["slug"]=> string(35) "library-customer-service-management" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5421) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(148) ["filter"]=> string(3) "raw" } [3]=> object(WP_Term)#3198 (10) { ["term_id"]=> int(4371) ["name"]=> string(22) "Research & Reports" ["slug"]=> string(24) "library-research-reports" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5241) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(3641) ["count"]=> int(29) ["filter"]=> string(3) "raw" } [4]=> object(WP_Term)#3199 (10) { ["term_id"]=> int(4801) ["name"]=> string(10) "Technology" ["slug"]=> string(27) "customer-support-technology" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(5681) ["taxonomy"]=> string(10) "filter_tag" ["description"]=> string(0) "" ["parent"]=> int(4541) ["count"]=> int(64) ["filter"]=> string(3) "raw" } }API & Developer Tools