zendesk

Types

Webinars

array(3) {
  [0]=>
  object(WP_Term)#9418 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9416 (10) {
    ["term_id"]=>
    int(6351)
    ["name"]=>
    string(27) "Zendesk industry benchmarks"
    ["slug"]=>
    string(27) "zendesk-industry-benchmarks"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7231)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(20)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

Enterprise Benchmark: Comparing your customer service against other enterprises

array(3) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

Rethinking phone support with Zendesk Talk

array(3) {
  [0]=>
  object(WP_Term)#9415 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9416 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

array(3) {
  [0]=>
  object(WP_Term)#9418 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Help more customers in less time – Americas

array(1) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s New at Zendesk: September 2018 – Americas

array(4) {
  [0]=>
  object(WP_Term)#9415 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9413 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

Customer service trends: faster, cheaper, and more human

array(3) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6361)
    ["name"]=>
    string(31) "Measure and improve performance"
    ["slug"]=>
    string(27) "measure-improve-performance"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7241)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

Understand and act on your ticket data with Insights reporting

array(3) {
  [0]=>
  object(WP_Term)#9424 (10) {
    ["term_id"]=>
    int(6221)
    ["name"]=>
    string(25) "Customer service software"
    ["slug"]=>
    string(31) "customer-service-software-guide"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7101)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service software
<5 min.

Debunking the myths of omnichannel customer experience

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How to get started with Omnichannel Customer Engagement

array(3) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(6211)
    ["name"]=>
    string(18) "Live chat software"
    ["slug"]=>
    string(18) "live-chat-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7091)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
How-to guides
<5 min.

Tapping into the powerful combination of Support and Chat, featuring MeUndies

array(3) {
  [0]=>
  object(WP_Term)#9424 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How 360 Payments uses collaboration tools to provide seamless customer support

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Optimizing your support operations as you scale with Zendesk

array(4) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9413 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

How Discord scaled to support 46m monthly active users

array(4) {
  [0]=>
  object(WP_Term)#9424 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

array(3) {
  [0]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Expert Series: Extending the Zendesk data model with Custom Objects

array(3) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6351)
    ["name"]=>
    string(27) "Zendesk industry benchmarks"
    ["slug"]=>
    string(27) "zendesk-industry-benchmarks"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7231)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(20)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

(Measure up!) Benchmarks for customer support organizations – Americas

array(3) {
  [0]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6351)
    ["name"]=>
    string(27) "Zendesk industry benchmarks"
    ["slug"]=>
    string(27) "zendesk-industry-benchmarks"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7231)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(20)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

(Measure up!) Benchmarks for customer support organizations – Europe

array(3) {
  [0]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

array(3) {
  [0]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(6261)
    ["name"]=>
    string(20) "Knowledge management"
    ["slug"]=>
    string(20) "knowledge-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7141)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Knowledge management
<5 min.

How Squarespace surpasses customer expectations with 24/7 self-service support

array(1) {
  [0]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s New at Zendesk: June 2018 – Europe

array(1) {
  [0]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s New at Zendesk: June 2018 – Asia Pacific

array(4) {
  [0]=>
  object(WP_Term)#9419 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9416 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

Expert Series: How to drive more automated resolutions with Answer Bot

array(3) {
  [0]=>
  object(WP_Term)#9417 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

Expert series: Taking an innovative approach to phone support

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6221)
    ["name"]=>
    string(25) "Customer service software"
    ["slug"]=>
    string(31) "customer-service-software-guide"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7101)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9414 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9407 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service software
<5 min.

Clean up your Zendesk Account

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

Optimizing the customer experience with Le Tote

array(3) {
  [0]=>
  object(WP_Term)#9368 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6341)
    ["name"]=>
    string(15) "Analyst reports"
    ["slug"]=>
    string(15) "analyst-reports"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7221)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

Transforming Your CX Through Customer Service – Webinar Ft. Gartner

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6231)
    ["name"]=>
    string(20) "Help center software"
    ["slug"]=>
    string(20) "help-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7111)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(13)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Help center software
<5 min.

How to Deliver Best-in-Class Customer Self-Service – Americas

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6231)
    ["name"]=>
    string(20) "Help center software"
    ["slug"]=>
    string(20) "help-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7111)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(13)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Help center software
<5 min.

How to Deliver Best-in-Class Customer Self-Service – Asia Pacific

array(3) {
  [0]=>
  object(WP_Term)#9368 (10) {
    ["term_id"]=>
    int(6231)
    ["name"]=>
    string(20) "Help center software"
    ["slug"]=>
    string(20) "help-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7111)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(13)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Help center software
<5 min.

How to Deliver Best-in-Class Customer Self-Service – Europe

array(1) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

GDPR Compliance with Zendesk

array(1) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s new at Zendesk: March 2018 – Europe

array(1) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s new at Zendesk: March 2018 – Asia Pacific

array(1) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s new at Zendesk: March 2018 – Americas

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

The Future of eCommerce Customer Support Webinar Series

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6271)
    ["name"]=>
    string(15) "Team efficiency"
    ["slug"]=>
    string(15) "team-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7151)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(22)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How Zola marries modern registries and compassionate customer service with Zendesk

array(3) {
  [0]=>
  object(WP_Term)#9412 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Moving from platform to best of breed

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How Zendesk scaled to 100,000 customers in 150+ countries: simply and beautifully

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

How LimeBike rides past the competition with a world class customer experience

array(4) {
  [0]=>
  object(WP_Term)#9412 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

How Dollar Shave Club implemented AI with Zendesk

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

What’s New at Zendesk: November 2017 – Europe

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

What’s New at Zendesk: November 2017 – Asia Pacific

array(3) {
  [0]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

What’s New at Zendesk: November 2017-Americas

array(3) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

Tips to improve your phone support with reporting and analytics from Zendesk Talk

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6361)
    ["name"]=>
    string(31) "Measure and improve performance"
    ["slug"]=>
    string(27) "measure-improve-performance"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7241)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

From support analytics to customer analytics: data is your competitive advantage

array(3) {
  [0]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Zendesk & Optimizely: Raising the Bar as a Customer Support Leader

array(4) {
  [0]=>
  object(WP_Term)#9420 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

Providing a great customer experience during the holiday rush

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6211)
    ["name"]=>
    string(18) "Live chat software"
    ["slug"]=>
    string(18) "live-chat-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7091)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
How-to guides
<5 min.

Zendesk on Zendesk: How we provide live chat support

array(3) {
  [0]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer satisfaction
<5 min.

The Future Of Customer Service Experiences

array(3) {
  [0]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How Evernote does Self-Service with Zendesk

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Zendesk on Zendesk: How we provide multichannel support at scale

array(3) {
  [0]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

Turning customer feedback into actionable insights

array(4) {
  [0]=>
  object(WP_Term)#9406 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9367 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

What’s New at Zendesk: August 2017

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6211)
    ["name"]=>
    string(18) "Live chat software"
    ["slug"]=>
    string(18) "live-chat-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7091)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
How-to guides
<5 min.

Unleash the Power of your Ecommerce Site with Live Chat

array(3) {
  [0]=>
  object(WP_Term)#9422 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6341)
    ["name"]=>
    string(15) "Analyst reports"
    ["slug"]=>
    string(15) "analyst-reports"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7221)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

Reaping the ROI of Multichannel Support and Increased Agent Efficiency

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6211)
    ["name"]=>
    string(18) "Live chat software"
    ["slug"]=>
    string(18) "live-chat-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7091)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
How-to guides
<5 min.

Growing sales and conversions with Zendesk Chat, featuring internet retailer Happy Socks

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6221)
    ["name"]=>
    string(25) "Customer service software"
    ["slug"]=>
    string(31) "customer-service-software-guide"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7101)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service software
<5 min.

Introduction to Zendesk Apps Marketplace

array(3) {
  [0]=>
  object(WP_Term)#9422 (10) {
    ["term_id"]=>
    int(6331)
    ["name"]=>
    string(15) "Actionable data"
    ["slug"]=>
    string(15) "actionable-data"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7211)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(71)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6361)
    ["name"]=>
    string(31) "Measure and improve performance"
    ["slug"]=>
    string(27) "measure-improve-performance"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7241)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6331)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Actionable data
<5 min.

Keep customers happy with data-driven CX

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Simplify your support operation as you scale

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Zendesk on Zendesk: How we expand support beyond customer service

array(4) {
  [0]=>
  object(WP_Term)#9422 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4911)
    ["name"]=>
    string(25) "Customer service strategy"
    ["slug"]=>
    string(25) "customer-service-strategy"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5791)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Why CX, Why Now?

array(3) {
  [0]=>
  object(WP_Term)#9410 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9366 (10) {
    ["term_id"]=>
    int(6271)
    ["name"]=>
    string(15) "Team efficiency"
    ["slug"]=>
    string(15) "team-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7151)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(22)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9365 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

How to Deliver Better Customer Service This Year

array(4) {
  [0]=>
  object(WP_Term)#9371 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9423 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9411 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

2017 retail and ecommerce customer service trends

array(1) {
  [0]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

Zendesk Chat: Your customer engagement channel

array(4) {
  [0]=>
  object(WP_Term)#9382 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(6851)
    ["name"]=>
    string(16) "Internal support"
    ["slug"]=>
    string(16) "internal-support"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7731)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(24)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9380 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9379 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

The Shifting Mindset: Why You Need to Prioritize HR Service Delivery

array(4) {
  [0]=>
  object(WP_Term)#9408 (10) {
    ["term_id"]=>
    int(6881)
    ["name"]=>
    string(2) "AI"
    ["slug"]=>
    string(2) "ai"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7761)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(16)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9375 (10) {
    ["term_id"]=>
    int(6251)
    ["name"]=>
    string(28) "Sales and support automation"
    ["slug"]=>
    string(28) "sales-and-support-automation"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7131)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9374 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
AI
<5 min.

How Businesses use Machine Learning for Customer Experience

array(3) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9422 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9380 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Making Multichannel Support Simple and Successful

array(3) {
  [0]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9374 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer satisfaction
<5 min.

Thriving in the Expectation Economy

array(3) {
  [0]=>
  object(WP_Term)#9353 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4771)
    ["name"]=>
    string(15) "Team management"
    ["slug"]=>
    string(32) "customer-service-team-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5651)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(3)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9351 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Context matters: Strategies for empowering agents with more information

array(2) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4951)
    ["name"]=>
    string(24) "Customer service stories"
    ["slug"]=>
    string(24) "zendesk-customer-stories"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5831)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(4)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9374 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service stories
<5 min.

Engaging with Students in the Modern World

array(2) {
  [0]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4951)
    ["name"]=>
    string(24) "Customer service stories"
    ["slug"]=>
    string(24) "zendesk-customer-stories"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5831)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(4)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service stories
<5 min.

The Power of Integrated Phone Support, Featuring Dorm Room Movers

array(1) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s New in Your Zendesk: Pack in the Productivity

array(3) {
  [0]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(6201)
    ["name"]=>
    string(20) "Call center software"
    ["slug"]=>
    string(20) "call-center-software"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7081)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(14)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Call center software
<5 min.

What’s New in Your Zendesk: Advanced Voice

array(3) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4911)
    ["name"]=>
    string(25) "Customer service strategy"
    ["slug"]=>
    string(25) "customer-service-strategy"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5791)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9376 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service strategy
<5 min.

Zendesk Deep Dive: Dynamic Content and Localization

array(5) {
  [0]=>
  object(WP_Term)#9353 (10) {
    ["term_id"]=>
    int(4921)
    ["name"]=>
    string(14) "Analyst papers"
    ["slug"]=>
    string(32) "customer-support-analyst-reports"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5801)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(11)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4321)
    ["name"]=>
    string(9) "Forrester"
    ["slug"]=>
    string(17) "library-forrester"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(6)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(4371)
    ["name"]=>
    string(22) "Research & Reports"
    ["slug"]=>
    string(24) "library-research-reports"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5241)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9349 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Analyst papers
<5 min.

Industry Trends Webinar: The Future of Customer Service

array(3) {
  [0]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9376 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Effort and Conversion: An Inverse Relationship

array(1) {
  [0]=>
  object(WP_Term)#9385 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

What’s New in Your Zendesk: Establishing Innovation

array(3) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9376 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Zendesk Deep Dive: Customizing Insights Reports and Dashboards

array(3) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9349 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Top 3 Tips to Becoming a Profit Center

array(4) {
  [0]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(4951)
    ["name"]=>
    string(24) "Customer service stories"
    ["slug"]=>
    string(24) "zendesk-customer-stories"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5831)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4931)
    ["count"]=>
    int(4)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9376 (10) {
    ["term_id"]=>
    int(4911)
    ["name"]=>
    string(25) "Customer service strategy"
    ["slug"]=>
    string(25) "customer-service-strategy"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5791)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9377 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service stories
<5 min.

Getting Schooled with Zendesk: EDU Customer Stories

array(2) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

What’s New in Your Zendesk: Multibrand

array(3) {
  [0]=>
  object(WP_Term)#9354 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Zendesk Multibrand

array(3) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(6221)
    ["name"]=>
    string(25) "Customer service software"
    ["slug"]=>
    string(31) "customer-service-software-guide"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7101)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service software
<5 min.

Zendesk Embeddables: Bringing customer support directly to your customers

array(3) {
  [0]=>
  object(WP_Term)#9382 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

What’s New in your Zendesk: Scalable support

array(3) {
  [0]=>
  object(WP_Term)#9354 (10) {
    ["term_id"]=>
    int(6221)
    ["name"]=>
    string(25) "Customer service software"
    ["slug"]=>
    string(31) "customer-service-software-guide"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7101)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6161)
    ["count"]=>
    int(30)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(6161)
    ["name"]=>
    string(13) "How-to guides"
    ["slug"]=>
    string(13) "how-to-guides"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7041)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(98)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer service software
<5 min.

Zendesk Deep Dive: Managing Views

array(4) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(6841)
    ["name"]=>
    string(29) "Customer support social media"
    ["slug"]=>
    string(29) "customer-support-social-media"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7721)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(7)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9373 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9351 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer satisfaction
<5 min.

Writing Great Emails to Customers: How Social Media Has Changed the Rules

array(3) {
  [0]=>
  object(WP_Term)#9382 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer satisfaction
<5 min.

7 Steps to Customer Experience Heaven

array(3) {
  [0]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

5 Ways Customer Support Can Lead the Customer Centricity Charge

array(3) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(6271)
    ["name"]=>
    string(15) "Team efficiency"
    ["slug"]=>
    string(15) "team-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7151)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(22)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

Happy Employees Mean Happy Customers: Creating a World-Class Internal Culture

array(3) {
  [0]=>
  object(WP_Term)#9382 (10) {
    ["term_id"]=>
    int(6311)
    ["name"]=>
    string(21) "Customer satisfaction"
    ["slug"]=>
    string(22) "customers-satisfaction"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7191)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(37)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer satisfaction
<5 min.

Creating Moments of Magic for Your Customers—Today and Every Day

array(3) {
  [0]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4801)
    ["name"]=>
    string(10) "Technology"
    ["slug"]=>
    string(27) "customer-support-technology"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5681)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(15)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

3 Ways Customer Service Increases Your Sales

array(5) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9359 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9358 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

How to Defuse Even the Worst Customer Situations

array(4) {
  [0]=>
  object(WP_Term)#9382 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

3 Keys to Building a Kindness Revolution

array(3) {
  [0]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(6301)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(15) "loyal-customers"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7181)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(33)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer loyalty
<5 min.

Going Beyond Support with Customer Engagement

array(1) {
  [0]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

Empowering Your Customers with Self-Service

array(3) {
  [0]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Using Zendesk to Communicate Effectively with Your Customers

array(4) {
  [0]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Creating a great customer experience in any language

array(5) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9359 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9358 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

array(5) {
  [0]=>
  object(WP_Term)#9412 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4771)
    ["name"]=>
    string(15) "Team management"
    ["slug"]=>
    string(32) "customer-service-team-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5651)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(3)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9377 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

How Zendesk Does Customer Service

array(4) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(4911)
    ["name"]=>
    string(25) "Customer service strategy"
    ["slug"]=>
    string(25) "customer-service-strategy"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5791)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(9)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9359 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Zen Masters of Customer Service Webinars

array(4) {
  [0]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

7 strategies for turning angry customers into loyal fans

array(3) {
  [0]=>
  object(WP_Term)#9350 (10) {
    ["term_id"]=>
    int(6301)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(15) "loyal-customers"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7181)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(33)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9360 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer loyalty
<5 min.

Leading the Starbucks Way: 5 Principles for Connecting with Your Customers

array(4) {
  [0]=>
  object(WP_Term)#9383 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9361 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9362 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9352 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

7 tools for amazing every customer every time

array(2) {
  [0]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(4411)
    ["name"]=>
    string(21) "Apps and Integrations"
    ["slug"]=>
    string(38) "zendesk-products-apps-and-integrations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5281)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(1)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Apps and Integrations
<5 min.

Developer Spotlight: Automating tasks using the Zendesk API

array(5) {
  [0]=>
  object(WP_Term)#9339 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9338 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9337 (10) {
    ["term_id"]=>
    int(4781)
    ["name"]=>
    string(18) "Support operations"
    ["slug"]=>
    string(18) "support-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5661)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(8)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9336 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9335 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Three hidden reasons why good people provide bad service

array(5) {
  [0]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9331 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9330 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [4]=>
  object(WP_Term)#9329 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

7 Effective Keys to Transforming the Customer Experience

array(3) {
  [0]=>
  object(WP_Term)#9334 (10) {
    ["term_id"]=>
    int(6321)
    ["name"]=>
    string(21) "Customer expectations"
    ["slug"]=>
    string(21) "customer-expectations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7201)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9347 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer expectations
<5 min.

Turning Rants into Raves: How to Capture the Customer’s Heart

array(3) {
  [0]=>
  object(WP_Term)#9339 (10) {
    ["term_id"]=>
    int(4541)
    ["name"]=>
    string(27) "Customer Service Management"
    ["slug"]=>
    string(35) "library-customer-service-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5421)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(39)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9338 (10) {
    ["term_id"]=>
    int(4771)
    ["name"]=>
    string(15) "Team management"
    ["slug"]=>
    string(32) "customer-service-team-management"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5651)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4541)
    ["count"]=>
    int(3)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9337 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer Service Management
<5 min.

Maintaining World Class Customer Support in a Fast Growing Organization

array(1) {
  [0]=>
  object(WP_Term)#9331 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Webinars
<5 min.

Master High-Tech, High-Touch Customer Service

array(3) {
  [0]=>
  object(WP_Term)#9334 (10) {
    ["term_id"]=>
    int(6301)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(15) "loyal-customers"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7181)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(33)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9338 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9337 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer loyalty
<5 min.

The Cult of the Customer – Turning Customers into Evangelists

array(4) {
  [0]=>
  object(WP_Term)#9331 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9347 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9330 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

5 Steps to Becoming a Beloved Company

array(4) {
  [0]=>
  object(WP_Term)#9381 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9338 (10) {
    ["term_id"]=>
    int(4901)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(40) "customer-loyalty-customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5781)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(12)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9337 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [3]=>
  object(WP_Term)#9409 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

3 Customer Service Lessons from Disney

array(3) {
  [0]=>
  object(WP_Term)#9348 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9334 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9347 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

Turning Difficult Moments into Positive Customer Experiences

array(3) {
  [0]=>
  object(WP_Term)#9331 (10) {
    ["term_id"]=>
    int(3531)
    ["name"]=>
    string(19) "Customer experience"
    ["slug"]=>
    string(31) "best-practices-customer-service"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5411)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(4891)
    ["count"]=>
    int(28)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9378 (10) {
    ["term_id"]=>
    int(4891)
    ["name"]=>
    string(19) "Trends and insights"
    ["slug"]=>
    string(23) "customer-support-trends"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5771)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(42)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9337 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer experience
<5 min.

What’s the Secret to Providing a World Class Customer Service Experience

array(3) {
  [0]=>
  object(WP_Term)#9338 (10) {
    ["term_id"]=>
    int(6301)
    ["name"]=>
    string(16) "Customer loyalty"
    ["slug"]=>
    string(15) "loyal-customers"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7181)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6291)
    ["count"]=>
    int(33)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9334 (10) {
    ["term_id"]=>
    int(6291)
    ["name"]=>
    string(15) "Retain and grow"
    ["slug"]=>
    string(15) "retain-and-grow"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7171)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(101)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9347 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
}
Customer loyalty
<5 min.

The Apple Experience: Secrets to Insanely Great Customer Loyalty

array(3) {
  [0]=>
  object(WP_Term)#9284 (10) {
    ["term_id"]=>
    int(6241)
    ["name"]=>
    string(16) "Scale operations"
    ["slug"]=>
    string(16) "scale-operations"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7121)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(0)
    ["count"]=>
    int(84)
    ["filter"]=>
    string(3) "raw"
  }
  [1]=>
  object(WP_Term)#9283 (10) {
    ["term_id"]=>
    int(4391)
    ["name"]=>
    string(8) "Webinars"
    ["slug"]=>
    string(16) "library-webinars"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(5261)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(3641)
    ["count"]=>
    int(115)
    ["filter"]=>
    string(3) "raw"
  }
  [2]=>
  object(WP_Term)#9282 (10) {
    ["term_id"]=>
    int(6281)
    ["name"]=>
    string(19) "Workflow efficiency"
    ["slug"]=>
    string(19) "workflow-efficiency"
    ["term_group"]=>
    int(0)
    ["term_taxonomy_id"]=>
    int(7161)
    ["taxonomy"]=>
    string(10) "filter_tag"
    ["description"]=>
    string(0) ""
    ["parent"]=>
    int(6241)
    ["count"]=>
    int(43)
    ["filter"]=>
    string(3) "raw"
  }
}
Scale operations
<5 min.

What Airbnb customer service learned while rapidly scaling their support

Show All
1 2 3 4 5 6 7 8 9 10