How Zendesk Does Customer Service

Pam Dodrill photoWatch this live 30-minute webinar, where Senior Director of Global Customer Support, Pam Dodrill, will share how the Zendesk team supports its 30,000+ customers day-to-day and tries to make the customer service world a better place. She'll walk us through Zendesk's follow-the-sun support model, how to use data to provide more proactive support, and share some of the various initiatives that gets her team closer to our customers. This was one of our most popular sessions at our live Zen U events this past year — you don't want to miss it!