9 9 . 9 7 1

Total availability over the past 12 months

All availability percentages do not include scheduled downtime.

Availability for the past 12 Months

July99.978%
June100.00%
May100.00%
April100.00%
March100.00%
February99.898%
January99.964%
December99.881%
November100.00%
October100.00%
September100.00%
August99.922%

Next Scheduled Maintenance

No current scheduled maintenance

Service incident History

  • SCHEDULED
  • PARTIAL IMPACT OR PERFORMANCE ISSUES
  • SERVICE DISRUPTION
Date/Time PDT Type Minutes Description
8/11/2015 2:51:00Partial217Zendesk service disruption - very slow navigation
8/10/2015 1:21:00Partial225Email processing delays (S3 outage)
08/02/15 11:06 PMPartial47EU Datacenter Network Issue
08/01/15 08:58 PMPartial64Network abuse affecting intermitently several Datacentres
07/25/15 02:34 PMDown10Service disruption - Eastcoast Datacentre
07/23/15 01:00 AMPartial280Voice service disrupted - EU datacenter
07/20/15 07:40 AMPartial311Outbound Email Delays
07/20/15 01:30 AMPartial15Help Center interface formatting issues
07/16/15 12:30 PMPartial458Service Disruption - Outgoing Email & Ticketing