9 9 . 9 3 7

Total availability over the past 12 months

All availability percentages do not include scheduled downtime.

Availability for the past 12 Months

March100%
February99.898%
January99.964%
December99.881%
November100%
October100%
September100%
August99.921%
July99.939%
June99.895%
May99.959%
April99.787%

Next Scheduled Maintenance

No current scheduled maintenance

Service incident History

  • SCHEDULED
  • PARTIAL IMPACT OR PERFORMANCE ISSUES
  • SERVICE DISRUPTION
Date/Time PDT Type Minutes Description
4/11/2015 2:25:00Partial465Email-ticket conversion delays
4/1/2015 8:09:00Partial25Voice service provider issues
3/19/2015 1:49:00Partial21HC Service disruption affecting web appearance
3/11/2015 15:05:00Partial33Network service incident
3/10/2015 10:10:00Partial320Service disruption in Help Center in East coast datacenter
3/6/2015 6:08:00Partial68Voice service provider issues
3/5/2015 7:50:00Partial55Service disruption (due to Google Auth services)
3/3/2015 8:57:00Partial198Voice service provider issues
3/3/2015 8:38:00Partial132Network service disruption affecting Zopim