9 9 . 9 5 1

Total availability over the past 12 months

All availability percentages do not include scheduled downtime.

Availability for the past 12 Months

April100.00%
March100.00%
February100.00%
January100.00%
December99.924%
November99.972%
October99.989%
September100.00%
August99.561%
July99.978%
June100.00%
May100.00%

Next Scheduled Maintenance

No current scheduled maintenance

Service incident History

  • SCHEDULED
  • PARTIAL IMPACT OR PERFORMANCE ISSUES
  • SERVICE DISRUPTION
Date/Time PDT Type Minutes Description
05/05/16 11:45 AMPartial22Service interuption in our West and East Coast Datacenters
05/04/16 10:18 AMPartial43Email degradation in our German Datacenter
05/03/16 10:14 PMPartial59Issues with Chat in our West Coast and European Datacenter
05/03/16 10:23 AMPartial26Issues with Chat in our European Datacenter
05/02/16 11:04 PMPartial34Inconsistent ticket views affecting some customers in our West Coast datacenter
04/27/16 02:30 PMPartial16Degraded performance in the west coast datacenter
04/26/16 09:53 AMPartial119Service incident causing intermittent functionality for some customers in our east coast datacenter.
04/25/16 02:24 PMPartial38Voice calls dropping for some US customers
04/25/16 01:28 AMPartial229Bulk updates not working for some customers in our East Coast datacenter