9 9 . 9 6 7

Total availability over the past 12 months

All availability percentages do not include scheduled downtime.

Availability for the past 12 Months

June100.00%
May100.00%
April100.00%
March100.00%
February99.898%
January99.964%
December99.881%
November100.00%
October100.00%
September100.00%
August99.922%
July99.940%

Next Scheduled Maintenance

No current scheduled maintenance

Service incident History

  • SCHEDULED
  • PARTIAL IMPACT OR PERFORMANCE ISSUES
  • SERVICE DISRUPTION
Date/Time PDT Type Minutes Description
07/05/15 09:00 PMPartial76Zopim dashboard access disruption
07/02/15 04:30 PMPartial118Zopim access issues for customers
07/01/15 05:00 AMPartial190Issues Accessing new Trial Accounts
06/23/15 01:40 AMPartial25Network disruption affecting briefly the service
06/22/15 02:53 AMPartial27Apps heavy load in EU Datacentre
06/17/15 07:49 PMPartial116Westcoast datacenter ticket process delays
06/15/15 09:00 AMPartial120EU Datacenter Performance Issue
06/12/15 02:45 AMPartial128EU Datacenter mail abuse
06/11/15 03:00 AMPartial343EU Datacenter service disruption