Join us for a 30 minute webinar discussing The Total Economic Impact™ of Zendesk, a December 2016 commissioned study conducted by Forrester Consulting on behalf of Zendesk that examines the costs and benefits of Zendesk to reveal an ROI of 365% over three years.
This webinar will also feature a guest from New Balance, a Zendesk customer who participated in the study.
Learn how Zendesk’s benefits outweighed costs in the following areas:
● Increased agent productivity
● Deflected customer interactions
● Improved agent experience and retention
● Avoided maintenance costs of previous platform