CX is a team sport: How Magic Leap uses Zendesk & Slack for seamless support
Tuesday, March 26th @ 10AM PDT//1PM EDT with Toby Sterrett, Callie Holderman and Nathan Eads
Customer support is a team sport which requires seamless collaboration across multiple departments outside of the support organization. As companies grow, the demands and questions from your customers will become more complex, and your reliance on people outside of your department to provide stellar service will only increase. That’s why Magic Leap, one of the world’s most innovative augmented reality startups that builds both hardware and software, relies on Slack and Zendesk to arm their support teams with an integrated, collaborative set of tools to efficiently support their customers at scale.
Join us for a free interactive webinar on March 26th to learn more about:
● How to use Slack for more seamless collaboration across support organizations
● See how Magic Leap is improving support operations at scale with Slack + Zendesk and how this integration has helped them deliver better customer experiences
● Additional best practices on how to streamline collaboration across teams and processes to put in place to improve agent productivity