Step into the light: Transform your customer experience with an open CRM platform
Available On-Demand with Luke Behnke and Kate Leggett
Delivering on modern customer expectations is hard. Today’s customers are using more apps and channels than ever before to engage with your business, creating a never-ending stream of customer data. But when it comes to the customer experience, many companies using traditional CRM platforms are left in the dark without a complete picture of their customers.
Join Kate Leggett, VP & Principal Analyst at Forrester Research, and Luke Behnke, VP of Product at Zendesk, to learn how an open, modern CRM platform like Zendesk Sunshine makes it easy to connect all your customer data and deliver more personalized customer experiences.