We’ve recently added a number of new features that provide faster, more intelligent ways for you to chat, message, and support your customers.
Join our GMs of Chat & Guide for an in-depth look at what’s new in your Zendesk. In this 45-minute webinar, we’ll discuss the latest features we’ve released and tips on how you can start using them.
Here’s a closer look at what you’ll learn:
● Pair customers with your most skilled agent with skill-based routing for Chat
● Support your customers on their favorite messaging apps with Zendesk Message
● Improve your self-service effectiveness with machine learning
● Measure the ROI of Chat and increase sales with conversion tracking
● Provide differentiated services to your VIP Talk customers with Priority Numbers
● Allow customers to contact you over their preferred channel with contact options for Web Widget