What’s New at Zendesk: December 2018 – Americas
We’re shaking things up here at Zendesk with the launch of our CRM platform Zendesk Sunshine and two brand new products: Zendesk Sell and Zendesk Explore. Zendesk Sunshine is our open, flexible CRM platform. Zendesk Sell is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams. Zendesk Explore is analytics for businesses to measure and improve the entire customer experience.
Learn about these new products and more in our special edition video webcast of “What’s New.”
In this 45-minute webinar, our product marketing team and special guests Ryan Nichols (Zendesk Sell) and Martin Doettling (Zendesk Explore) will:
● Introduce a new relationship-centric platform, Zendesk Sunshine
● Provide full demos of Zendesk Sell and Zendesk Explore
● Review other feature enhancements to all products in the Zendesk family, including Support, Chat, Talk and Guide
● New training and consulting packages designed to help you build a strong foundation with Zendesk
Lisa Kant leads Product Marketing for Zendesk’s Platform, Solutions and Analytics products, having recently joined the team this past year. Her team is focused on helping customers understand the value of Zendesk’s cross-product solutions so they can deliver the best customer experiences possible.
Martin Doettling is the VP and General Manager of Analytics at Zendesk, providing companies with the tools they need to measure and improve the entire customer experience.
Ryan Nichols is the VP of Product and Marketing for Base at Zendesk, helping sales and service teams collaborate for a better customer experience. Previously at Zendesk, Ryan was the General Manager of Talk, Chat, and the Zendesk Suite.
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