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Zendesk CX Champions India

On Demand

About

In the last six months or so, companies globally have been forced to drastically change their CX strategy. While there has been a wealth of content on global CX best practices in the pandemic era, there isn’t enough content on what works for specific geographies. At Zendesk, we have worked closely with research firm, Enterprise Strategy Group (ESG) to understand what works for CX Champions in India and SAARC. We would also be hosting a set of industry leaders to hear their perspectives on what differentiates CX Champions in these regions.

We look forward to seeing you there!

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Speakers

KT Prasadphoto

KT Prasad

MD & RVP, India & SAARC, Zendesk

Shourya Sahaphoto

Shourya Saha

Head of Customer Support, Flock

Lalit Bihaniphoto

Lalit Bihani

Director of Product Management, WhiteHat Jr

Aswin Raviphoto

Aswin Ravi

AVP - Customer Success, WebEngage

Sukhinder Singh Thaparphoto

Sukhinder Singh Thapar

Director - CRM, Games24x7

Parul Goelphoto

Parul Goel

Vice President, Customer Success, O9 Solutions