Call Center Customer Service
Ridiculously good customer service is at the heart of your call center
There is no better chance in the world of creating a loyal happy customer as from the moment they contact one of your customer service representatives with a question or concern. That moment is "Go Time," and once it has passed you can't easily go back. Customers are at the heart of your business, and outstanding customer service makes their heart skip a beat. Call center agents need powerful tools like Zendesk Talk delivered by easy-to-use technology at their fingertips.
The inside scoop
- Provide phone support from the same platform they use to manage all other channels
- View full customer history information at a glance
- Create automatic tickets and record calls to focus on conversations instead of workflow
Time for a solution
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Offering exceptional customer service is the primary goal of a company's call center; and call center customer service is the structure keeping it all together. Learn more.