Tech trends
Top priorities for IT in the new normal
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
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บทความ How “The Great Compression” can lead to better retail CX
Retail’s digital tipping point is a blessing in disguise
บทความ 7 ways to reduce bias in conversational AI
You may remember Tay, Microsoft’s infamous Twitter chatbot that unintentionally picked up on hate speech and…
บทความ Caroline Criado Perez on systemic data bias that counts women out
Years ago, I read an article explaining that most objects that appear solid aren’t; they are,…
บทความ 5 ways AI is helping solve human problems
We all use artificial intelligence (AI) every day. I regularly ask Siri to call my mom;…
บทความ From 3 years to 8 weeks—digital transformation is speeding up
“We used to talk about a burning platform,” said Scott Engler, VP of Advisory for CFO/CHRO…
บทความ Reimagining the future of retail
Virtual Reality and Augmented Reality have been creeping into retail for years, but COVID-19 has thrown…
บทความ The reality of uncertainty: Tim Crawford on how CIOs are thinking about the ‘next normal’
A few months in to what remains a very strange way of living, we know a…
บทความ Consumer trends during The Great Reset: How do we want to move forward?
As governments and businesses talk about how to open back up after shelter-in-place orders, there’s a…