Workplace

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A guide to building a customer-centric organizational culture

Your company’s organizational culture is its identity. Learn how to build a culture that’s all about your customers.

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Working remotely: Pros, cons, and secrets to success บทความ

Working remotely: Pros, cons, and secrets to success

Remote work is the new normal. Here are the benefits and challenges for companies and employees transitioning to working remotely—and how to make the most of it.

New year, new books. Here’s how introverts can get an edge on networking บทความ

New year, new books. Here’s how introverts can get an edge on networking

The Introvert’s Edge to Networking, published January 2021, is not—as some of us might wish—a book…

Creative ways to stay connected with remote coworkers (that aren’t a virtual happy hour) บทความ

Creative ways to stay connected with remote coworkers (that aren’t a virtual happy hour)

Showing your human side at work can have real benefits, including making us feel more connected and sparking the kind of serendipitous connections that occur naturally in a traditional office setting.

The symbiosis between leaders and managers บทความ

The symbiosis between leaders and managers

The conventional understanding of the difference between leaders and managers held that a leader is a…

How to pivot in the face of change บทความ

How to pivot in the face of change

Something’s not working. Maybe your business didn’t take off like you thought it would; or it’s…

Gratitude at work: why giving is as good as getting บทความ

Gratitude at work: why giving is as good as getting

Last year, I took Yale University professor Dr. Laurie Santos’s wildly popular “The Science of Well-Being”…

From 3 years to 8 weeks—digital transformation is speeding up บทความ

From 3 years to 8 weeks—digital transformation is speeding up

“We used to talk about a burning platform,” said Scott Engler, VP of Advisory for CFO/CHRO…

The sweet sound(s) of productivity บทความ

The sweet sound(s) of productivity

We’ve all been there. You’re trying to do some deep work and there’s something going on…