Having a contact me form built into to your company's digital footprint is a smart way to directly contact with customers or engage them without having to leave your website or app. You can use them to message customers back and forth directly in chat, or while they are immersed in your social messaging app. This is where Zendesk Embeddables comes in.
By taking advantage of Zendesk Embeddables, you can create a contact form that seamlessly integrates Zendesk functionality into any native environment. Address the needs of your customers and put help at their fingertips to either start a conversation, offer them support, or provide information all within your website, mobile app, or smart device.
Reaping the benefits
Create a customizable contact form that enables you to embed Zendesk Support features into your website or help center. Enable your customers to get help without leaving your website or help center and get quick access to:
- Searching for knowledge base articles
- Live chat with an agent
- Contact forms to submit support tickets
- Enable help with a phone number to call
- Mobile optimization to complement mobile browsing and an easy user experience
There are many ways to learn from and engage with your customers through contact me forms. Keep reading to find out more!