Free online help desk
A happy customer is a perfect one. A happy help desk agent is a perfect help desk agent. Customer service happens when everyone gets what they need. Frustration happens when needs aren't met. Help desk software built specifically for customer support – for today's world – equates to happy is as happy does.
Help your agents
These are the questions Zendesk Support answered before they created software. Customer support that is connected to the knowledge base, software that enables collaboration, and a help desk that creates happy people.
- Put all your customer information in one place. Everything lives in a single location
- Communication between you and your customers is efficient, relevant, and personal
- Configure any workflow, from the simplest to the most complex, extend your agent’s help desk with hundreds of available apps, or design customizations with our API
- Better understand and predict customer satisfaction, measure performance, and uncover actionable insights across your data
The benefits of a free online help desk are almost unlimited. Learn more about how it can help you give your customers the best support: