Enterprise Benchmark: Comparing your customer service against other enterprises – Asia Pacific

Available On-Demand


As a customer support leader, you’ve probably wondered: “How does our department stack up against our peers?” This webinar will answer that question and more with actual benchmark metrics, based on customer service interactions from more than 45,000 companies crowdsourced into the Zendesk Benchmark.

You will learn first hand how enterprises are split between two major profiles based on the different ways they provide customer service.

Those two groups are:

● Digital Transformers – established organizations working to modernize and scale their    support beyond traditional channels like e-mail
● Digital Natives – fast-growing firms who lean on live channels like social media and    chat to scale

Whether you’re a Digital Transformer or Digital Native, watch this webinar to:

● Compare how your support team is doing via benchmark metrics
● Hear examples of customer service leaders that stand out from the rest
● Learn data-backed best practices to take your customer service to the next level

Watch now!

Complete the form below to view your webinar:

โปรดส่งอีเมลเกี่ยวกับผลิตภัณฑ์และบริการของ Zendesk ถึงฉันเป็นครั้งคราว (คุณสามารถยกเลิกการบอกรับได้ทุกเมื่อ)

Thanks for registering! Check your inbox for an email with your unique link to the webinar or click here to watch now.

ขออภัย! มีบางสิ่งผิดพลาด!

กรุณาโหลดหน้าเว็บและลองอีกครั้งหรือส่งอีเมลถึงเราโดยตรงได้เช่นกันที่ support@zendesk.com

เรากำลังส่งคำร้องขอของคุณ... กรุณารอสักครู่


Astha Malik

Astha Malik - Vice President, Product and Platform Marketing

Claire Peracchio

Claire Peracchio - Product Marketing Manager, Benchmark Research & Data Insights