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Zendesk Ventures

Fund your future

You have a vision, and we want to invest in it. Zendesk Ventures provides capital and expertise for your company. If you're advancing the customer experience, employee experience, or innovating with Generative AI—we want to hear from you.

Program benefits

More than money


Receive useful product feedback and rich customer insights to build integrations that accelerate you ahead.


We’ll connect you with our sales team, educating them on your product and suggesting you to our customers.


Gain more exposure with our robust network. Meet with our execs and customers, and receive ongoing mentorship.


We'll aim to feature your products in our marketplace, promote your company, and capture joint success stories.


"Zendesk is known for their focus on enabling high-quality customer experiences for every business they work with. PolyAI's mission to deliver the world's most lifelike and helpful voice assistants felt perfectly aligned. We're excited to begin our partnership with Zendesk Ventures."

Nikola Mrkšić

CEO and Co-Founder, PolyAI

Our portfolio

Active companies

PolyAI enables call centers to deliver best-in-class customer experiences with AI-powered voice assistants that can authenticate calls, complete transactions, and more.

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UnitQ consolidates customer feedback and support interactions from over 60 sources and detects possible issues before they even become a problem, boosting NPS.

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Observe.AI is a conversational intelligence platform that analyzes customer conversations to surface insights and improve agent performance.

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Zuper makes it easy for businesses to keep their field workforce on track. Tools for scheduling, work orders, and invoicing keep the focus on customers, not paperwork.

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Alliants enables luxury experience companies to deliver top-tier customer experiences through messaging, apps, in-depth customer data, and automation.

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GoodData helps companies deliver on their analytics goals and scale their data use cases—from self-service and embeddable analytics to machine learning and IoT.

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Alumni companies

Tymeshift creates automated solutions that eliminate manual workforce management processes. With forecasting and automatic scheduling, inefficiencies are gone. We acquired Tymeshift in 2023.

Lessonly helps businesses train and coach employees to onboard more quickly and receive feedback more effectively. Seismic acquired Lessonly in 2021.

Stella Connect brings customer service teams together through coaching, feedback and quality assurance—no matter where employees work. Medallia acquired the company in 2020.

Frequently asked questions

We invest in early to growth-stage private companies advancing the customer experience (CX), employee experience (EX), and Generative AI.

Are you an investor?

CX is what we do best, so if you're looking to invest in this space or have a portfolio company we should invest in, we'd love to connect. Email

Grow with Zendesk

Make your vision real